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  • Conference Services Concierge

    AT&T Hotel & Conference Center (Austin, TX)



    Apply Now

    Come join our AT&T Hotel and Conference Center Team!

     

    Position: Meeting & Events Concierge /Conference Services Concierge

     

    *Please scroll all the way down on this Job Description, to see details on where to apply directly.

     

    Daily Responsibilities: Meeting Concierge

    GROUP EXPERIENCE

    + Greet each guest each morning via walking to each meeting room and introducing yourself. Continue throughout day continuously assisting guests.

    + Assist guest throughout the day, as needed

    + Prepare signage for conference functions, prepare signs for elevator inserts – to be confirmed

    + Act as liaison between Conference Guest / Conference Planner & CS/Catering Manager while group is on property.

    + Communicate Immediately to the CS/Catering manager if any issues with client/guests/group arise while on the floor.

    + Assist Banquets when needed, checking breaks, cleanliness of meeting any equipment

    + Use the Radio to call appropriate departments for any client needs

    + Build and maintain a good relationship with our clients and hotel departments

    + Handles the “day-only” reservations of the small conference rooms in the facility.

    BUSINESS CENTER:

    + Fulfill hotel guest’s needs relative to business center. These services include but are not limited to creating documents, copying, faxing, and making signs and/or nametags. Cost may apply

    + Maintain the business center supplies inventory.

    + Post guest business-related charges on a daily basis.

    + Keep local information brochures/information stocked

    PACKAGES:

    + Send and receive guest packages and conference materials. Maintain the shipping and receiving log.

    + Have boxes brought to the client’s registration- banquet housemen to assist.

    + Check-in and track all guest packages from purchasing- pertaining to conference groups

    *PREVIOUS HOSPITALITY/HOTEL EXPERIENCE IS PREFERRED.

     

    TO BE CONSIDERED FOR THE ROLE, YOU MUST APPLY DIRECTLY WITH COMPASS/FLIK, follow this LINK (COPY/PASTE ONTO BROWSER): https://jobs.compassgroupcareers.com/job-invite/1438238

    The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:

    + Paid Vacation Days (after 90 days of employment)

    + Annual Merit Increases

    + 11 Paid Holidays (after 90 days of employment)

    + Ride the Bus for Free

    + Free Daily Shift Meals

    + Lockers & Locker Rooms with Showers

    + Discounted Monthly UT Garage Parking

    + Discount Gift Shop offerings

    + Referral Bonus $

     

    We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

     

    AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.

     

    Powered by JazzHR

     


    Apply Now



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