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Patient Access Associate
- Access Dubuque (Dubuque, IA)
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Patient Access Associate
UnityPoint Health Finley Hospital
1 Positions
ID: 43588306
Posted On 07/02/2025
Job Overview
+ **Area of Interest:** Patient Services
+ **FTE/Hours per pay period:** .01
+ **Department:** Patient Access
+ **Shift:** PRN, as needed. The Patient Access department is a 24/7 department. We are looking for someone that is available on 1st, 2nd or 3rd shifts.
+ **Job ID:** 167932
Overview
Patient Access Associate
PRN
Work hours will be as needed
The Patient Access department provides quality services in registration, scheduling, and other support processes to patients, providers, and payers throughout the Patient's healthcare experience. Staff is responsible for timely, accurate and courteous registration of each patient prior to the delivery of care. the Patient Access department provides services to supply the foundation for medical records, billing and collections.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
+ Expect paid time off, parental leave, 401K matching and an employee recognition program.
+ Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
+ Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
+ Obtains demographic and financial information during the registration process to ensure the correct patient has been registered.
+ Ensures pre-certification requirements have been met and signatures obtained on all paperwork.
+ Correctly identifies and maintains competency using insurance matrix for all contracted insurance plans to ensure maximum financial reimbursement for the hospital. Verifies insurance eligibility accessing online resources. Reads return responses to ensure that there's active coverage on the account for the date of service.
+ Collects the self-pay portion of a patient's out-of-pocket expenses at the time of registration, provides receipt of payment to the patient or other responsible party.
+ Multi-tasks and stays on track in a very busy work environment with multiple distractions.
+ Responsible for know and following HIPAA regulations and adheres to hospital confidentiality policies and procedures.
Qualifications
High School diploma/GED required. ust have excellent customer service skills. Must be able to read, write and speak fluent English and communicate in a professional, friendly, and helpful manner.
Primary Contact
13511
Michelle Pickel
HR Recruiter, HR
563-589-2608
Phone
Phone
Phone
Fax
Email
True
False
False
Job Details
Categories
Health Care
Location
Dubuque, IA
Job Type
Employee
Full/Part
Company ID
168
Job REQ #
43588306
\# Positions
1
Start Date
20250702
End Date
20250825
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UnityPoint Health Finley Hospital
About the Company
A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL
UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.
At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:
* Foster Unity
* Own the Moment
* Champion Excellence
* Seize Opportunity
If you are interested in joining our team, please visit http://www.unitypoint.org/dubuque/employment-opportunities to learn about our many opportunities and to fill out an online application.
ABOUT OUR HOSPITAL
UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.
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