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Description • Processing documentation to ensure that each student has funds to pay for tuition, including VA Education Benefits, Military Tuition Assistance (TA), scholarships, etc.

• Monitors submission of FAFSA’s and receipt of ISIRs.

• Completes verification in a timely manner for all files selected for verification

• Monitors submission of student MPNs via COD

• Performs group or individual entrance and exit loan counseling

• Maintains and is familiar with current FA regulations to include current Federal Student Aid Handbook

• Regularly reviews incomplete files; ensures that funds are only disbursed when student is eligible

• Monitors student accounts to ensure full packaging

• Monitors expected and past due cash flow to ensure that funding is disbursed as appropriate and in a timely manner

• Meets with all incoming students to start aid process, explains types of aid, gives out and explains necessary forms and documentation

• Is available to all students for questions, problems, and follow-up on processing, and to refer students to the appropriate staff member for assistance with academic advising

• Any additional task or project assigned by the Campus Director of Compliance & Administration/Campus Assistant Director and/or Campus Executive Director.

• Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting. Requirements

Education:

Associate’s or Bachelor’s degree in Business, Finance, Education, or a related field preferred.

Experience:

+ Prior experience in a financial aid office, student services, or a customer-facing administrative role strongly preferred.

+ Knowledge of federal, state, and institutional financial aid programs is a plus.

Technical Skills:

+ Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

+ Familiarity with student information systems such as Banner, PeopleSoft, or similar platforms preferred.

+ Ability to quickly learn and navigate financial aid management software and federal databases (e.g., FAFSA, COD, NSLDS).

Communication Skills:

+ Strong written and verbal communication skills.

+ Ability to explain complex financial aid processes in a clear, student-friendly manner.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .