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[Building a Stronger Montana] *Note: Employees for the State of Montana must reside within Montana. All applications and required application documents must be submitted through the MT Careers site at:https://mtstatejobs.taleo.net/careersection/200/jobdetail.ftl?job=25141694&tz=GMT-06:00&tzname=America/Denver* *MISSION STATEMENT:* Empowering all Montanans through work and opportunity. *DLI CORE VALUES:* * Responsiveness * Respect * Integrity * Excellence<> * Cohesiveness It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here. *BENEFITS:* Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great statehere. See our other incredible benefitshere. These are some of our benefits just to name a few: * Work/life balance with hybrid schedules or partial telework may be available within the state of Montana. * 38 paid days off a year including vacation, sick leave and holidays. * Military leave: You’ll get up to 15 days of military leave with full pay. * Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises. * Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click hereto learn more. * Free telehealth and access to free employee medical clinics through our medical plan - clickhereto learn more. * Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available. – Clickhereto learn more. * Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click hereto learn more! * Career progression, training opportunities and room for professional growth. * State employee discounts at various businesses across the state. *This position may be covered by aVoluntary Employee Beneficiary Association (VEBA) *JOB SUMMARY:* If you are passionate about building a results-driven, modern workforce system that works for everyone, and want to help lead Montana’s momentum in education and workforce alignment – this executive leadership role is your opportunity to make a lasting impact. At the Montana Department of Labor and Industry (DLI), our mission is to empower every Montanan through work and opportunity. We are committed to building a workforce system where every Montanan has a pathway to a career – and a plan to achieve it! That means delivering services that are accessible, responsive, and effective for job seekers, students, and employers across every corner of our state. As Division Administrator for Workforce Services, you will steer the strategic implementation of Montana’s statewide strategic workforce framework, overseeing major program realignment under new federal program changes. This position is a key member of DLI’s Department Leadership team and plays a central role in transforming how DLI connects people to opportunity – and how we ensure Montana’s workforce system works for everyone. *JOB OVERVIEW:* As a key member of the DLI Executive Leadership Team, the Division Administrator provides strategic direction and operational oversight of the Workforce Services Division (WSD), which includes 3 Bureaus: * Job Service Bureau o 18 Job Service Offices around the State of Montana * Data and Operations Bureau o Bureau of Labor Statistics o State Economist Unit o Monitoring & Policy Program Unit o Performance & Continuous Improvement Team * Business and Education Engagement Bureau o Registered Apprenticeship o Jobs for Montana Graduates o Business Engagement Specialists o Career Development Specialists o SAA Program Manager This Administrator leads a team of over 225 professionals delivering workforce services across Montana, managing a budget of over $47 million in state and federal funds, and driving innovation that aligns with DLI’s automation and modernization goals. *Essential Functions:* * Serve as a change agent, utilizing organizational change management and transformational leadership abilities to drive strategic change, strengthen accountability and foster a positive, performance-driven culture that encourages collaboration, communication, and continuous growth. * Lead the statewide strategic workforce strategy within DLI, focusing on labor force participation, seamless career pathways in high-demand industries, and system accountability to modernize the agency’s approach to community-driven workforce solutions to overcome barriers to work. * Oversee workforce program operations statewide, including staffing, budgeting, performance management, and continuous improvement. * Shape policy and contribute to DLI legislative strategy in partnership with the Commissioner, the State Workforce Innovation Board (SWIB), in support of the Governor’s Office directives. * Support employer successes through improved recruitment, work-based learning, and business services. * Expand access to high-quality workforce programs, especially in rural, frontier, and tribal communities who have historically lacked access. * Foster a customer-first culture of accountability, collaboration, innovation, and service excellence. * Champion data-driven decisions by implementing performance metrics and using labor market intelligence to inform strategy and division policy. * Maintains effective working relations with workforce system partners, co-workers, and the public. Educate external audiences on the Division’s goals and outcomes by building trust-based relationships with key external stakeholders. Provide input, direction, advice, and disseminate information to stakeholders on behalf of the Department and Commissioner. * Manages Division budget of $47,000,000 within state and federal funding source requirements. Participates in the Commissioner’s Executive Planning Process, including budgetary requests and proposed legislation. * Coordinates with the Director of the State Workforce Innovation Board to provide administrative and fiscal support to the SWIB. Implements policies, projects, and priorities recommended by the SWIB to the Governor and the Commissioner. Works as a part of the Leadership Team to develop proposals for statewide policy issues related to the workforce system. Ensures that policies and initiatives directed by the Commissioner and the Administration are implemented. * Represent the Division during meetings and public forums. Represents the Division, the Commissioner, and DLI to legislative committees as directed by the Commissioner. *KNOWLEDGE, SKILLS AND LEADERSHIP ATTRIBUTES:* If you are the right person for this opportunity, you will have the following knowledge, skills or abilities: * Proven ability to execute organizational change to align systems, people, and partners with executive leadership’s strategic vision, with a focus on implementation, accountability, and measurable results. * Deep knowledge of public policy, workforce and education programs, and the Montana legislative process. * Experience managing large, diverse teams and complex service delivery operations. * Proven ability to implement transformational change within government, education, and/or nonprofit sectors. * Commitment to economic mobility and opportunity for all Montanans. * Strong communication and relationship-building skills with legislators, partners, and community leaders. * Comfort using data, performance metrics, and KPI’s to track progress and drive improvement. * Experience modernizing services through technology and operational redesign. * Strong listening, leadership, and management skills. Demonstration and competence in providing stable leadership, vision and direction. * Experience driving fundamental change within an organization, fostering a positive, performance-based goals and outcomes culture. * Experience with the legislative process, testifying before legislative committees, and the executive budgeting process. * Experience with geographically diverse staff and complex personnel actions and decisions. * Knowledge and enthusiasm for workforce programs and helping workers and businesses improve employment situations. * Considerable knowledge of economic conditions of the state; and management and decision-making processes including budgeting, accounting principles, practices and procedures, the legislative process, business and organization structures. * Experience formulating and instituting metrics and key performance indicators (KPIs) to track outcomes and prioritize organizational improvements. * Experience building lasting, trust-based relationships with high-profile outside stakeholders, elected officials, senior executive branch leaders and legislators. * Proven problem-solving expertise, including the ability to quickly digest complex information and situations, then communicate solutions to staff and leadership. * The ability to use influence, persuasion, and stable guidance to achieve organizational goals. *MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE)* To be successful in this role, applicants should demonstrate the following key competencies, regardless of whether they were acquired through education, training, or prior roles: *Strategic Leadership and Organizational Management* * Proven ability to lead complex programs or large teams through operational and cultural change. * Experience developing and managing large public-sector budgets, including linking budget resources to programmatic outcomes and resource planning in a mission-driven environment. * Competence in performance management, conflict resolution, and staff development. * Ability to set and execute strategic goals in alignment with agency priorities and legislative mandates. *Workforce System Expertise* * Strong understanding of workforce development systems, labor market trends, and the role of public agencies in economic mobility. * Familiarity with federal workforce programs such as WIOA, registered apprenticeship, labor exchange services. * Experience designing or managing programs that service diverse populations, including youth, veterans, tribal communities, or individuals with barriers to employment. *Policy and Partnership Development* * Experience working with or within government systems to implement legislation, align programs, and develop effective public policy. * Ability to engage and influence stakeholders from education, labor, business, and government sectors to drive coordinated outcomes. * Comfort presenting to legislative committees, public boards, or community audiences. *Data-Informed Decision Making* * Skill in using program data, performance metrics, and labor market information to inform strategy, improve service delivery, and report outcomes. * Experience in establishing or refining key performance indicators (KPIs) to measure program success and accountability. *Change Management and Innovation* * Demonstrated ability to lead organizational change initiatives, modernize services, or adopt new technologies to improve efficiency and impact. * Ability to navigate ambiguity and lead teams through evolving priorities or cross-agency initiatives. *Education and Experience Equivalency* DLI welcomes applicants with a variety of educational and professional backgrounds. The following combinations of education and experience are typically associated with success in this role: * Experience equivalent to 8 years in a senior leadership or executive management role in workforce development, education, public administration, or a related field. OR * Experience equivalent to 8 years leading large-scale transformation efforts or managing statewide programs or policy portfolios, especially in a role requiring close partnership with high profile stakeholders from business, education, and labor organizations. OR * A Masters degree in public administration, business, education, or a related field, combined with demonstrated success in related leadership roles. *HOW TO APPLY FOR THIS OPPORTUNITY:* A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process. *Tip:*When attaching your resume, cover letter or other required documents you must mark the attachments as “RELEVANT” or we will be unable to view your documents. *Required application materials:* * *Cover Letter*- In your cover letter, please summarize how your professional experience and qualifications make you the best candidate for this position. * *Resume*- include all work experience you have held that would help you qualify for this position, including duties, dates of employment. Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application. All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an application confirmation email with instructions on acceptable preference documents and how to submit such documents. If you need an accommodation with the application process, please contact the HR office. **Title:** *Workforce Services Division Administrator* **Location:** *Helena* **Requisition ID:** *25141694*