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Position Overview

The Creative Director will be responsible for leading multiple creative teams in conceiving creative solutions that fulfill strategic business objectives as outlined by existing and potential clients. This includes leading conceptual development, articulating creative strategies, developing client relations, and both executing and overseeing the successful execution of creative deliverables. This is a hands-on creative leadership role; the optimal Creative Director candidate will lead alongside their project team. This position will report to VP, Creative Director.

Key Job Responsibilities

_Creative Development_

+ Lead creative strategy across channels with a strong understanding of how components work together as part of the integrated customer journey.

+ Develop high-quality/high-complexity big-picture concepts and strategies to translate customer priorities into experiential creative output.

+ Oversee the conception and development of creative ideas and strategies designed to solve problems for clients and add value to their events.

+ Working alongside sales and production teams, act as an interpreter for client needs and sold concepts – strategizing achievable delivery methods that convey the client’s message.

+ Participate in creative presentations to internal and external stakeholders, effectively representing concepts and solutions to influence sell-through to clients.

+ Uphold the highest creative standards, always striving to ensure the highest quality.

+ Coordinate with all appropriate SME’s (subject matter experts) within creative team to acquire appropriate resources for specific needs which may include strategists, copywriters, environmental and scenic designers, producers, graphic designers, video editors, digital media artists and producers.

_Relationship Management_

+ Strengthen and build relationships between internal and external clients, and other stakeholders.

+ Identify key stakeholders and influencers and develop support strategies for all business development activities.

+ Demonstrate integrity, positivity, and collaboration in all relationships and ensure led project teams do the same.

+ Support and assist internal Encore and Hargrove clients to respond to new opportunities, increase win rate and help set appropriate customer expectations to ensure a high level of quality and service is being met for all opportunities.

_Organizational Leadership_

+ Provide leadership and guidance to project teams to drive revenue growth, cost management, and other financial areas.

+ Support and implement programs and cost control strategies that improve efficiency and effectiveness through shared labor and resources between project teams, and inter-company divisions.

+ Identify, evaluate, and develop creative solutions to key client objectives which maintain client brand standards while demonstrate Encore and Hargrove capabilities.

+ Adapt and implement design development efforts and cross-functional collaboration processes to execute deliverables.

_Project Development_

+ Lead and develop project teams, managing team time and effort, and assigning resources appropriately.

+ Foster and maintain a positive work environment.

+ Complete company training and development initiatives as assigned. Stay current on design and event industry trends, and technology innovation, to ensure quality and on-point effective output that wins business.

Job Qualifications

+ BFA/BA degree in design, copywriting or related field a plus

+ 10+ years of production and creative experience with in-depth knowledge of creative and strategic disciplines

+ 5+ years of experience managing design/creative project teams

+ High-level ability with tools such as Autodesk 3d Studio MAX with Vray workflow, Adobe Creative Cloud expertise is required.

+ Knowledge of in-person experiential activation and scenic design service set, experience across all event types and functions.

+ Ability to visualize concepts using various tools and methods such as 3D modeling/rendering, developing control drawings, photo compositing, mood boards, story boards, and written treatments

+ AI toolsets and experience a plus

+ Demonstrated experience managing the creative development process through internal teams and external resources ensuring successful results in a fast-paced, agile environment

+ Excellent communication, presentation, and interpersonal skills and the ability to gracefully defend design decisions to internal/external stakeholders

+ Effective communicator and storyteller with the ability to find the best approach to verbally and visually communicate an idea and articulately present it to other team members, clients, and other stakeholders

+ Exceptional organization, time management and multitasking skills. Ability to manage multiple projects across a variety of stakeholders

Competencies

Deliver World Class Service

+ Hospitality

+ Ownership

Do The Right Thing

+ Demonstrates Self-Awareness

Drive Results

+ Ensures Accountability

See The Big Picture

+ Decision Quality

+ Manages Complexity

Value People

+ Collaborates

Physical Requirements

_Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of:_ _Continuously, Frequently, Occasionally and Never._

Physical Requirements

Hours Per Day

Lifting Requirements

Frequency

Sitting

6-8 Hours

Lifting 0 - 15 lbs.*

Occasionally

Standing

0-1 Hours

Lifting 16 – 50 lbs.*

Never

Walking

0-1 Hours

Lifting 51 - 100 lbs.

Never

Stooping

0 Hours

Lifting Over 100 lbs.

Never

Crawling

0 Hours

Kneeling

0 Hours

Carrying Requirements

Frequency

Bending

0 Hours

Carrying 0 - 15 lbs.*

Occasionally

Reaching (above your head)

0-1 Hours

Carrying 16 – 50 lbs.*

Never

Climbing

0 Hours

Carrying 51 - 100 lbs.

Never

Grasping

0 Hours

Carrying Over 100 lbs.

Never

Auditory/Visual Requirements

Frequency

Pushing/Pulling Requirements

Frequency

Close Vision

Continuously

Pushing/Pulling 0 - 15 lbs.*

Occasionally

Distance Vision

Continuously

Pushing/Pulling 16 – 50 lbs.*

Never

Color Vision

Continuously

Pushing/Pulling 51 - 100 lbs.*

Never

Peripheral Vision

Continuously

Pushing/Pulling Over 100 lbs.

Never

Depth Perception

Continuously

*Identifies the physical requirements that team members perform without assistance.

Hearing

Continuously

Work Environment

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

_The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed_

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Salary Pay Range: $142,218.00 - $174,218.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.