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Account Executive East Division - Physician Relations Consultant

MercyOne

1 Positions

ID: TRHEUS00605262MERCYO

Posted On 07/22/2025

Job Overview

Employment Type:

Full time

Shift:

Description:

Ideal candidates will have accountability for and regular in-person meetings with physicians within our Quad Cities, Clinton, and Dubuque geographical footprint.

GENERAL SUMMARY AND PURPOSE:

Responsible for building relationships with physicians and relevant office staff resulting in increased alignment and utilization of MercyOne Priority Service Lines (cardiac, musculoskeletal, oncology, general surgery, women’s and children’s, trauma/emergency as well as new hospital services). Increases surgical volumes and stakeholder loyalty by integrating outreach activities with new and existing assigned clinical and diagnostic programs. Provides leadership and coordination of activities as well as development of overall strategic growth plan and targeting methodology. Through ongoing field interactions, and under limited supervision, engages physicians and EMS to understand and address barriers and opportunities to growth. Develops collaborative relationships, provides education on service lines and technology and inspires loyalty to MercyOne.

SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:

+ Bachelor’s degree in Business Administration, Marketing, or relevant field with a strong background in healthcare administration required. Six years of experience may be considered in lieu of degree.

+ Five years of experience in healthcare sales such as hospital-based marketing or physician relationship building, three of which include healthcare, pharmaceutical or physician-related sales.

+ Knowledge of the selling process, preferably the Consultative Sales model.

+ Demonstrate team concepts; possess analytical, presentation and interpersonal skills, problem-solving and decision-making abilities.

+ Excellent written and verbal communication skills.

+ Intermediate computer skills with an emphasis on Microsoft Word, Excel, Access, and PowerPoint (or graphics equivalent).

ESSENTIAL FUNCTIONS:

+ Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.

+ Primarily responsible for increasing loyalty to MercyOne identified service lines and facilities through the development of strategic relationships with target physician groups in specified territories.

+ Effectively manages details of the sales process (prospecting, client engagement, presentation and follow-up calls).

+ Works closely with MercyOne business development, marketing or other departments to ensure consistency of messages and activities in the advancement of the medical center’s business objectives.

+ Works with Marketing and Clinical Education departments on effective events to build relationships and provide continuing education.

+ Develops and implements communication strategies that build rapport, trust, appreciation and a spirit of collaboration between physicians and hospital management and services. Communicates hospital initiatives to physicians and ensures key intelligence is reported back to senior leadership.

+ Provides information to the physician community on new hospital services, technology, programs, equipment or important changes within the medical center.

+ Takes initiative to facilitate change needed within the hospital resulting in better systems affecting physician satisfaction.

+ Organizes and facilitates meetings between and among hospital administration, employed physicians, other medical staff, and community physicians. Meets with key hospital contacts to evaluate progress of the physician relations program and to gain up-to-date knowledge of hospital services.

+ Assists with the planning of sales objectives based upon market assessment and identified physician needs.

+ Is competent with sales management software and effectively uses it to document, track and report problems identified by physicians to ensure positive resolution.

+ Develop and expand the emergent and critical care relationships with regional hospitals.

+ Serves as the point of contact for EMS agencies to help foster and manage health system relationship that includes addressing areas of concern and opportunities for improvement.

+ Coordinates ongoing physician outreach and education with outlying hospitals, EMS and pre-hospital providers throughout the region.

+ Works collaboratively with MercyOne Emergency Transportation on service line regional outreach efforts specific to the time sensitive and critical transports. Works collaboratively with the MercyOne Connect leadership to help address issues or areas of opportunity.

+ Follows HIPAA and applicable Stark regulations as set forth by hospital.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Primary Contact

1682448195899

Jessica Schleuning

Talent Acquisition Partners, Human Resources

563-589-9671

Phone

Phone

Phone

563-589-9673

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Clerical/Office Administration

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1154

Job REQ #

TRHEUS00605262MERCYONEENUS

\# Positions

1

Start Date

20250722

End Date

20250826

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MercyOne

About the Company

MercyOne Dubuque/Dyersville Medical Center is a not-for-profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879. MercyOne – Dubuque has 263 beds while MercyOne – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home.

MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopedic surgery, psychiatric services and inpatient physical rehabilitation. MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services. MercyOne’s 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.

The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.

MercyOne Dubuque/Dyersville Medical Center is a ministry organization of Trinity Health based in Novi, Michigan. MercyOne is an organization that values and encourages diversity. To learn more about MercyOne and opportunities for employment, please see the postings listed on this site or visit our website mercyone.org.