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Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Special Operations Group (SOG) Headquarters located in El Paso, TX. Responsibilities This position will allow you to use your expertise in audio visual production to become a vital and essential part of Customs and Border Protection's mission. Apply for this exciting opportunity to serve as a producer, director, editor, gaffer, scriptwriter and production assistant in support of agency informational programming. This position starts at a salary of $61,111.00 (GS-09, Step 1) to $96,116.00 (GS-11, Step 10) with promotion potential to $115,213 (GS-12 Step 10). In this Audio Visual Production Specialist position, you will serve as a producer, director, script writer and production assistant in support of agency informational and message media production projects. You are responsible for oversight of the following program objectives: Producing quality multi-media production projects in support of agency informational and messaging media production projects; Serving as the field producer during border operations when productions call for such imagery. Creating and maintaining existing database of video imagery used for distribution as B-Roll to media outlets. Managing all facets of multi-media production projects, including directing, audio, video, script preparation, editing, photography, graphic design, and post-production. Assembling and repairing cables, installing and maintaining equipment, ordering and maintaining spare parts for all studio equipment. Maintaining and upgrading knowledge and skills of Audio/Visual equipment and related software. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit. Qualifications Experience: You qualify for the GS-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Working with internal and external clients to determine their needs and prepares and manages audiovisual support during events Assisting with preparing scripts, electronic graphics, and editing video Assisting with staging, lighting, visuals, audio, music, and sound effects Capturing video and photographs both indoors and outdoors You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Preparing scripts, electronic graphics to enhance presentation, editing video Setting up and executing lighting, visuals, audio, music, and sound effects Repairing cables, installing, and maintaining studio equipment Capturing video and photographs both indoors and outdoors NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution: GS-9: Successful completion of two or more years of full-time graduate education or a Master's (or higher) degree in one or more of the following major studies - photography, radio or television production, motion picture production, or other fields related to the position from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours GS-11: You may substitute a Ph.D., an equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree in one or more of the following major studies - photography, radio or television production, motion picture production, or other fields related to the position for experience at the GS-11 grade level. Such education must have been obtained in an accredited college or university. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours. Combining Experience and Education: GS-9: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade level, and may be computed by first determining the total qualifying experience as a percentage of the experience required for the grade level; then determining the education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for positions at grade GS-9. GS-11: To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours in excess of the amount required for the next lower grade level, by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%. More information on this qualification standard is located here. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/01/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional Information Motor Vehicle Operation: You must possess the ability to operate a Government Owned Vehicle. A valid, non-restricted driver's license is required. Physical Demands: This work requires the movement of equipment and devices as well as physical exertion: standing for extended periods of time, recurring bending, stretching, and walking over rough, rocky, and uneven terrain. The incumbent is responsible for the transportation of relevant field equipment: carrying moderately heavy items such as camera bags, audiovisual equipment, laptop computers, and other relevant audiovisual accessories. Environmental Conditions: The work is predominantly performed on-location in a variety of outdoor and indoor settings with required travel in the Continental United States (CONUS) and outside the Continental United States (OCONUS). The incumbent works alongside SOG operations and operators in austere environments to include desert, coastal, forest, mountainous, maritime, and both in rural and in urban environments. This includes working from various transportation modalities including, but not limited to, working from watercraft, air platforms, and off-road vehicles under harsh weather conditions and during daytime and night. Overtime and Irregular Hours: The incumbent is required to work long and irregular hours on weekends and at night, frequently changing shifts, and duty locations. Assignments are subject to change without advanced notice. Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.