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POSITION TITLE: Housekeeping Manager

REPORTS TO (TITLE): Director of Plant Operations

FSLA Status: Exempt

PAY: $68,640 - $82,368

DESCRIPTION OF POSITION:

Leads and manages the activities of the housekeeping team to ensure optimal cleanliness, safety, and regulatory compliance across all hospital facilities. The role is responsible for strategy, execution, and outcomes—not just supervision. Emphasis is placed on leadership, operational excellence, and use of technology to support day-to-day management.

KEY RESPONSIBILITIES:

Essential Duties and Responsibilities:

+ Under direction of the Director of Plant Operations, leads the hiring, onboarding, training, and development of EVS staff

+ Manages and mentors EVS team members to achieve facility-wide cleanliness and service excellence

+ Schedules, assigns, and oversees daily activities of housekeeping staff

+ Trains staff on departmental policies, procedures, and responsibilities

+ Provides direct support when staffing is low or when specific tasks require hands-on involvement

+ Conducts regular inspections during shifts to assess completion and quality

+ Maintains inventory of materials, tracks usage, and orders supplies as needed

+ Ensures vendor pricing remains competitive and aligned with budget goals

+ Monitors condition of equipment, furnishings, fixtures, and initiates necessary repairs or replacements

+ Uses Microsoft Office (Word, Excel, Outlook) to create and manage operational reports, staffing plans, supply logs, and departmental metrics

+ Enforces quality assurance, infection control, safety, and regulatory standards across EVS activities

+ Administers corrective actions, appraises employee performance, and recommends promotions or wage adjustments

+ Upholds hospital policies, ethics, and standards of customer service

+ Operates and supervises use of power equipment as needed

+ Performs tasks such as mopping, sweeping, dusting, and washing when required or during staffing shortages

+ Reports facility issues and departmental concerns promptly to the Director of Plant Operations

+ Participates in professional development activities and encourages team growth

Requirements

Education/Licensure

+ High school, GED, or equivalent required; Associate Degree preferred

+ Current CPR or obtained within 60 days of hire

+ Handle With Care training obtained within 60 days of hire

Knowledge and Experience:

+ Minimum three (3) years Housekeeping management or supervisory role required

+ Basic English usage required

+ Experience in a hospital or healthcare setting preferred

+ Familiarity with infection control procedures and environmental services best practices

Skills and Abilities:

+ Strong leadership skills with ability to manage priorities and delegate effectively

+ Excellent verbal and written communication abilities

+ Strong interpersonal skills and professional demeanor

+ Able to exercise sound judgment, solve problems, and make timely decisions

+ Strong organizational skills with ability to prioritize projects, work independently, manage multiple tasks, and meet deadlines

+ Knowledge of materials, equipment, and procedures required to accomplish daily and specialized housekeeping tasks

+ Quick learner who can implement hospital policies regarding quality assurance, safety, environmental standards, and infection control

+ Maintains confidentiality of patients and staff at all times

+ Able to operate and supervise use of power equipment as needed

+ Proficiency in Microsoft Office Suite (Word, Excel, Outlook) to support reporting, scheduling, inventory tracking, and staff communication

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

+ Stoop, kneel, crouch, reach, and stand for sustained period of time

+ Walk, push, pull, lift, carry objects from a lower to higher position or horizontally from position to position or otherwise move objects

+ Feel sizes, shapes, temperatures, and textures by touching with skin, particularly that of the fingertips

+ Express or exchange ideas orally accurately and quickly

+ Vision: see details of objects at close range

+ Minimum standard of hearing ranges

+ Lift up to 30 pounds, exert up to 100 pounds of force occasionally, and/or 30 pounds of force frequently

+ Minimum standard of visual acuity with or without correction

+ While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside

Job may expose incumbent occasionally or in emergency situations to blood, body fluids, non-intact skin or tissue specimens.