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Job Description

Join Nordstrom’s Platform and Data (PND) organization as a Senior Technical Program Manager (TPM) on the Insights Delivery team. In this pivotal role, you will lead the implementation of a scalable and sustainable data governance operating model across the enterprise. You will partner with cross-functional teams to ensure that data governance practices are embedded into our data platforms, analytics solutions, and business processes to drive trusted, high-quality data for decision-making.

The ideal candidate will bring deep experience in technical program management, data governance, and enterprise data strategy. You will be responsible for implementing an enterprise data governance operating model for Nordstrom; leading its refinement in partnership with business leaders, ensuring it evolves to meet organizational needs while enabling successful adoption of governance capabilities.

A day in the life...

Program Strategy and Execution

- Lead the development and implementation of the enterprise data governance operating model, including data ownership, stewardship, and quality management frameworks.

- Define and manage program roadmaps, timelines, and deliverables to ensure successful execution of governance initiatives.

- Collaborate with data platform, analytics, and business teams to integrate governance practices into data lifecycle processes.

Governance Framework and Policy Development

- Establish and maintain data governance policies, standards, and procedures in alignment with business requirements and data strategy.

- Ensure that all data governance roles defined by the enterprise operating model are effectively supported. Provide coordination, resources, and guidance to help these stakeholders fulfill their responsibilities and deliver on governance objectives.

- Drive adoption of data cataloging, metadata management, and data quality tools and practices.

Stakeholder Engagement and Change Management

- Executive Communication and Strategic Storytelling: Craft compelling narratives that connect governance initiatives to business outcomes, tailored for both technical and non-technical audiences. Effectively communicate program goals, progress, and risks to executive leadership, while proactively surfacing key decisions and trade-offs.

- Partner with business and technology leaders to align governance objectives with enterprise data strategy.

- Facilitate stakeholder workshops and working groups to gather requirements, resolve issues, and build consensus.

- Develop communication and training plans to support change management and ensure stakeholder readiness.

Collaboration and Leadership

- Work closely with the PND leaders and other TPMs to align governance initiatives with broader platform and data programs.

- Provide thought leadership and mentorship to team members and stakeholders on data governance best practices.

- Advocate for a data-driven culture and foster accountability for data quality and stewardship across the organization.You own this if you have...

- Bachelor’s degree in Computer Science, Information Systems, Business, or related field (Master’s degree preferred).

- 7+ years of experience in technical program management, with a focus on data governance, data management, or enterprise data strategy.

- Proven track record of delivering complex, cross-functional programs in a matrixed organization, ideally involving data platform teams, analytics teams, and business stakeholders.

- Strong understanding of data governance frameworks, metadata management, data quality, and data privacy.

- Understanding of modern data platforms (e.g., Google Cloud Platform, Databricks, Azure), data cataloging tools (e.g., DataHub, Collibra) is a plus.

- PMP, Agile, or Scrum certification is a plus.

#LI-Hybrid

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$142,000.00 - $220,500.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!