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Bilingual Patient Service Coordinator

Job Details

Job Location

New York, NY

Position Type

Full Time

Salary Range

$23.00 - $27.00 Hourly

Travel Percentage

None

Job Shift

Any

Description

•Job Opening: Bilingual Patient Service Coordinator (English/Spanish)

Harlem Endovascular is a leading provider of minimally invasive, image-guided treatments forPeripheral Artery Disease (PAD), serving patients throughout Harlem and the greater NYC area. Our affiliated vascular specialists are committed to restoring blood flow, preventing limb loss, and delivering compassionate, patient-centered care. Conveniently located near East Harlem, our center is easily accessible by major roadways and public transportation.

We are currently seeking adynamic and bilingual Patient Service Coordinator (PSC)to serve as the welcoming face of our practice. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys helping others, and can communicate fluently inEnglish and Spanish.

•Key Responsibilities

+ Serve as the first point of contact for patients in person and over the phone.

+ Receive referrals and enter patient data into our EMR system (eClinicalWorks).

+ Schedule and confirm appointments and procedures; arrange transportation when needed.

+ Check patients in and out, collect co-pays, and manage high-volume phone calls.

+ Assist patients with forms and explain medical terminology.

+ Coordinate care with physicians, nurses, and other healthcare professionals.

+ Handle billing and insurance claims; resolve disputes or issues.

+ Maintain office operations, inventory, and equipment.

+ Monitor patient satisfaction and feedback to improve service quality.

+ Ensure compliance with HIPAA and healthcare regulations.

•Why Harlem Endovascular?

+ Be part of a mission-driven team improving lives through advanced vascular care.

+ Work in a supportive, inclusive, and patient-focused environment.

+ Help patients regain mobility and confidence through innovative treatment options.

•How to ApplySubmit your resume and a brief cover letter highlighting your experience and language fluency. We look forward to welcoming a new team member who shares our commitment to excellence in patient care.

Qualifications

•What We’re Looking For

+ Bilingual fluency inEnglish and Spanish.

+ Minimum2 years’ experiencein a healthcare setting (preferred).

+ Calm, professional, and empathetic demeanor with strong interpersonal skills.

+ Ability tomulti-taskeffectively and handle a high volume of calls.

+ Proficiency with EMR systems; knowledge ofeClinicalWorksa plus.

+ Passion for delivering exceptional patient service and supporting a collaborative team