• Field Service Technician - Marine

    ERL Inc. (Channelview, TX)


    This position is responsible for installation and service work on all types of ERL barge equipment. You will work closely with the Houston General Manager, Pump Manager, and Director of Customer Service to complete service work in an efficiently and timely manner. Must have a strong mechanical aptitude and the willingness to learn new products. Provide on-site maintenance, technical support, and service for our customers.

     

    Build relationships with our customer’s maintenance personnel. Always represent ERL in a positive way, acting professionally while performing marine product maintenance/service and training.

     

    This person will be on call and must be willing to travel on very short notice. Comfortable with flying and being on the road overnight. Familiar with all types of tools, loading trucks, trailers, following directions, reading schematics and blueprints.

    Duties and Responsibilities

    + Responsible for installation and service work on all types of ERL equipment.

    + You will be responsible for service truck and ensuring that it is maintained and stocked with parts that may be necessary to complete the service work tasks.

    + You must follow all safety regulations laid out by ERL and Barge Owners.

    + You will be responsible for the documentation of service job including mileage driven, parts used, time on barge and travel time.

    + You must be able to follow detailed procedures and document exact dimensions and fits during assembly

    + You will be responsible for performing service for ERL pump customers such as repairing/replacing mechanical seals and stuffing boxes.

    + You will stay in contact via email and phone with customers that require service

    + You will be expected to perform service work with minimal notice and be willing to drive several hundred miles away from ERL Houston

    + You will take detailed notes on both service and training jobs, then write reports in Word or Excel format and Save on server

    + You will email reports after each job with details including date, contact names, boat number, barge number customer issues, customer feedback, solution, your suggestions, working conditions, and issue status

    Job Requirements

    + Supervise On-Site service work.

    + Safety Training – keep current with safety policies.

    + Tankerman Training preferred

    + At least 2 years of experience as a Marine Service Technician on Tank Barges

    + A track record of ethical behavior

    + Attention to detail and great work ethic

    + Analytical, problem solving, time management and decision-making skills

    + Demonstrate teamwork, interpersonal and communication skills

    + Expert Mechanical Ability

    Serviced Products

    + ERL PUMPS

    + ERL Mechanical seals

    + Pump start up and transfer procedures

    + ERL Level Alerts

    + ERL DIP Sticks

    + ERL Rising Stick Alarms

    + ERL Sight glass

    + Signage, scupper plugs

    + ERL truck maintenance

     

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