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(USA) Senior Manager, Small Supplier Business…
- Walmart (Bentonville, AR)
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Position Summary...
The Senior Manager, U.S. Small Business Development plays a critical role in advancing Walmart’s U.S. Merchandising strategy by identifying (through standard company discovery processes), onboarding (in partnership with supplier administration), and scaling (in collaboration with U.S. Merchandising and Marketplace teams) high-potential small businesses. This role leads enterprise-wide initiatives that simplify supplier engagement, enhance onboarding, and integrate data-driven insights to unlock long-term value for Walmart, Walmart’s suppliers, merchants, and its customers.
You will collaborate across Merchandising Excellence, Supplier Excellence, U.S. Merchandising and adjacent teams e.g. Supplier Development, U.S. Manufacturing, and Marketplace to ensure small businesses are equipped to succeed in Walmart’s ecosystem—driving innovation, agility, and customer relevance.
What you'll do...
What You'll Do:
1. SBU Support (Grocery & Beyond)
- Act as the strategic partner to Grocery (primary focus) and other SBUs, aligning small business development efforts with merchant goals and category strategies
- Support line reviews where requested, merchant-led and supported supplier discovery (where prioritized), and onboarding (ongoing and core collaboration) for new and existing small and emerging brands that meet merchant strategy needs
- Translate merchant feedback into actionable improvements in supplier engagement and support
2. Supplier Enablement & Tools Integration
- Lead the transformation of small supplier onboarding in partnership with Supplier Admin, focusing on digital intake, concierge support, and education resources
- Champion the adoption and continuous improvement of supplier-facing tools that reduce friction and accelerate readiness
- Support development of and maintain a supplier support tracker to document trends, identify gaps, and inform future enablement strategies
3. Strategy Alignment & Enterprise Collaboration
- Ensure all small business development initiatives are aligned with Walmart’s U.S. Merchandising strategy and merchant operating models
- Collaborate with cross-functional partners (e.g., Marketplace, Connect, Walmart Business, Start, Supplier Development, U.S. Manufacturing and others) to deliver a unified and scalable small business strategy
- Contribute to the development of integrated communications, annual reporting, and enterprise storytelling
4. Data Insights & Reporting
- Leverage internal tools to provide merchants and suppliers with visibility into current-state data, business performance, administrative progress, and onboarding status
- Build custom, BU-level reports and dashboards to surface insights that enhance merchant–supplier relationships and support strategic decision-making.
- Oversee integration of small business data into the Merch One dashboard and support third-party data validation and enterprise reporting
5. Relationship Management
- Build strong relationships with merchants, Supplier Admin, Supplier Tools, and small business suppliers to foster collaboration and trust
- Host listening sessions, workshops, and roadshows to gather feedback and improve the supplier experience
- Act as a strategic advisor to resolve onboarding and performance challenges quickly and effectively
6. Strategic Program Implementation & Customer Service
- Support the execution and scaling of key programs such as Grow with US and custom supplier cohorts
- Ensure all program touchpoints deliver expert-level customer service to both merchants and suppliers
- Support quarterly webinars, mentorship initiatives, and supplier storytelling campaigns
- Track program performance and continuously refine based on feedback, data, and merchant priorities
What You'll Bring:
- Bachelor's degree in business, Merchandising, Supply Chain, or related field
- 7+ years of experience in merchandising, merchandising operations, supply chain, sourcing or similar merchant or supplier engagement and support roles
- Strong understanding of merchandising, supply chain, data analytics, and digital marketplace and marketing ecosystems
- Proven ability to analyze data and financials to drive business decisions and supplier performance
- Skilled in building custom reports and surfacing insights to support merchant and supplier relationships
- Excellent communication, stakeholder management, and cross-functional collaboration skills
- Demonstrated follow-through, urgency, and accountability in delivering business outcomes
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Bachelor’s degree in Business, Social Science, Communications, or related field and 6 years experience in retail merchandising, operations
management, or related field OR 8 years experience in retail merchandising, operations management, or related field.
2 years of supervisory experience OR 2 years experience leading cross-functional teams.
Preferred Qualifications...
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Masters: Business Administration
Primary Location...
601 Respect Dr, Bentonville, AR 72716, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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