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  • Director of Data & Analytics

    US Bank (Charlotte, NC)



    Apply Now

    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

     

    As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

    Job Description

    We are seeking a seasoned and strategic **Product Analytics Manager** with **14+ years of experience** to lead our product analytics vision and execution. This is a high-impact leadership role focused on building a strong analytics foundation—ensuring data is accurately captured, translated into meaningful insights, and used to drive smarter product decisions and business growth. Good understanding of customer and product journey’s related insights.

     

    You’ll work closely with product, engineering, and executive stakeholders to align on measurement strategy, surface actionable insights, and directly influence product roadmaps and customer experience improvements.

    Key Responsibilities:

    + **Strategic Analytics Leadership**

    + Define and drive the product analytics strategy aligned with long-term product and business objectives.

    + Serve as a trusted advisor to product and executive leadership, enabling data-informed decisions.

    + **Data Instrumentation**

    + Lead cross-functional efforts to implement and maintain scalable, reliable event tracking across digital products.

    + Establish taxonomy, event design, and governance best practices across teams.

    + **Insights & Product Impact**

    + Translate behavioral and performance data into clear, actionable insights that inform product priorities and design decisions.

    + Identify user patterns, feature adoption trends, and friction points to optimize engagement and retention.

    + **Experimentation & Optimization**

    + Monitor post-launch performance and continuously refine measurement strategies.

    + **Reporting & Visualization**

    + Create dashboards and executive-level reports that distill complex data into clear, strategic narratives.

    + Present key insights to cross-functional stakeholders and executive teams.

    + **Cross-Functional Partnership**

    + Collaborate with product managers, designers, engineers, and growth teams to embed data into everyday decision-making.

    + Mentor team members and help cultivate a data-driven product culture.

    Highly Preferred Qualifications:

    + **14+ years of experience** in product analytics, data strategy, or digital product leadership roles.

    + **MBA from a reputed business school** , with focus on product, analytics, or strategic decision-making.

    + **Technical schooling from a top-tier university** (e.g., Data Engineering & Science, preferably Master ).

    + Advanced SQL proficiency and hands-on experience with analytics tools such as Power BI

    + Demonstrated success leading instrumentation, defining KPIs, and generating insights that influence product direction.

    + Deep understanding of product engagement metrics, funnel analysis, retention cohorts, and user journey optimization.

    + Experience influencing C-level stakeholders and leading cross-functional alignment through data.

    + Prior success in high-growth, product-centric environments.

    What You’ll Gain:

    + A leadership role at the intersection of data, product, and strategy.

    + Influence over product evolution, customer engagement, and business outcomes.

    + The opportunity to define and scale a world-class product analytics foundation.

    Basic Qualifications

    - Master's degree in data and technology management, or equivalent work experience

     

    - Ten or more years of experience in data management and business intelligence in the financial services industry

     

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

    Benefits:

    Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

     

    + Healthcare (medical, dental, vision)

    + Basic term and optional term life insurance

    + Short-term and long-term disability

    + Pregnancy disability and parental leave

    + 401(k) and employer-funded retirement plan

    + Paid vacation (from two to five weeks depending on salary grade and tenure)

    + Up to 11 paid holiday opportunities

    + Adoption assistance

    + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

     
     

    E-Verify

     
     

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $139,230.00 - $163,800.00

     
     

    Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

     

    Posting may be closed earlier due to high volume of applicants.

     


    Apply Now



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