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Pharmacy Diversion Technician
- Trinity Health (Grand Rapids, MI)
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Employment Type:
Full time
Shift:
Day Shift
Description:
Under the direction of a Registered Pharmacist, assists Pharmacists in preparing and distributing medications, maintaining the drug inventory and maintaining patient records. Assists Pharmacist in coordination of technician activities for a shift, or a functional area within the pharmacy. Assists Manager in training, competency validation, coaching of staff for adherence to standard work, maintenance of key records and is a content expert for the primary area of assignment. Provides courteous, cooperative, and timely service to patients, visitors and staff
QUALIFICATIONS
Education
Minimum High school education or equivalent.
Preferred Completion of a formal Pharmacy Technician training program; or two years of college with emphasis in
math, science, or medical field applications. Completion of Mercy Health leader training for front line
leaders.
Credentials/Licensure
Minimum Certified and licensed as a Certified Pharmacy Technician (CPhT) in the State of Michigan.
Related Experience
Minimum Four years of pharmacy work experience. At least two years as a Pharmacy Technician III with consistent
experience making simple and complex IV Admixtures, or 1 year as a Pharmacy Technician IV.
Other Knowledge, Skills and Abilities
Minimum Good written and verbal communication skills. Good math skills (multiplication, division, addition,
subtraction) in calculations involving fractions, decimals, percentages and volumes. Demonstrated ability
and comfort providing feedback to peers.
Preferred Experience in Pharmacy or MHSM continuous improvement or Kata teams. Demonstrated ability to work
with teams to improve processes using data and PDSA thinking.
Computer Competency
Familiarity with standard desktop and windows-based computer system, including email, e-learning,
intranet, and computer navigation. Ability to use other software required to perform essential functions.
Physical/Mental
Minimum Repetitive use of hands and fingers (e.g., preparing IV admixtures, use of a computer keyboard). May
require lifting and carrying loads up to 40 lbs., including boxes, equipment, unit dose-cassettes,
and IV solutions and stooping or kneeling (e.g., to pick up items from the floor, to remove and replace
items on lower shelves, and to file documents in lower file drawers). Sitting, walking, or standing for long
periods of time (4-8 hours) often. Must be able to physically operate the equipment for the job
ESSENTIAL FUNCTIONS
• Prepares, packages, and distributes medication orders per physician request, pharmacist request, or prearranged work assignment
according to established policies, procedures and protocols.
• Maintains adequate stock of medications and supplies according to established policies and procedures.
• Contributes to effective and quality operation of the department.
• Maintains logs, records, and other required files and documentation; answers telephone and pneumatic tube; and handles cash
transactions.
• Prepares IV admixtures and other sterile products.
• Processes medication charges and credits according to established policy.
• Performs basic pharmacy computer order entry.
• Trains and provides competency validation of Technician II, III, and IV roles.
• Collaborates with Manager and designated pharmacists to provide content expertise and staff coaching in at least one of the
following core pharmacy process areas; 1) Sterile Non-Hazardous Admixture, 2) Sterile Hazardous Admixture, 3) Unit Dose and
Pyxis Distribution Services, 4) Second, third shift and weekend operations, 5) Pharmacy Informatics
• Participate in the training, education, precepting, and evaluation of pharmacy students and/or residents as assigned. Pharmacy
Informatics Lead will have education and training responsibilities for Pharmacy Technology with nursing staff.
• Collaborates with Manager to develop records, reports, training modules, competency validation methods, and systems to
demonstrate compliance with applicable regulatory and legal requirements for their assigned primary area of expertise.
• Collaborates with Manager for formal annual assessments of team members who work in their assigned lead areas.
• Pharmacy Informatics Lead Only: Provides technology and database management for various Pharmacy Technologies including
Pyxis ES, Isensix Temperature Monitoring system, Swisslog Automated Packaging System, Smart IV Pumps, TPN compounder,
Pharmacy printing solutions and advanced skills in Hospital/ Pharmacy Information System.
• Performs other related duties as assigned.
SYSTEMS AND INFORMATION
To ensure appropriate utilization of Protected Health Information (PHI) associated with the Health Insurance Portability and
Accountability Act (HIPAA) and Saint Mary’s Confidentiality of Information Standards, as well as other regulatory entities,
individuals employed in this position will be granted systems and information access as appropriate for this position.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by the people assigned to this
classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The listed duties may be changed at the discretion of the incumbent’s supervisor.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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