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Senior Manager, Marketplace Business Development
- Lowe's (Mooresville, NC)
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Your Impact
The Senior Manager, Marketplace Business Development works alongside a team of managers and individual contributors/technical/functional experts that have end-to-end business ownership over the growth and operational integrity of the marketplace channel within Lowe's Online Digital Commerce. This role proactively identifies, vets, and converts a pipeline of new sellers for Lowe's Marketplace. Additionally, this role will support the broader team with associated needs through a business lens leveraging insights and developing processes to improve the seller and customer journey. This leader is responsible for working with cross functional teams and interacting regularly with senior management to deliver team goals and organizational KPIs.
Shape the future of Retail Tech
As a Marketplace leader, you’ll get the opportunity to shape the future of retail technology under the leadership of one of Forbes Top 50 CIOs. You’ll also be leading a talented team who share your passion for innovation and excellence. Our halls are filled with brilliant minds from all walks of life who have the freedom to collaborate, explore their every curiosity, and build the future.
We'll put cutting-edge tools at your fingertips - from advanced analytics to the latest in retail tech. With these resources, you'll make decisions that don't just move the needle, they redefine the game. Your leadership will be the catalyst that propels Lowe's forward, strengthening our position as a Fortune 50 powerhouse and leaving a lasting impact on communities nationwide. Here, your expertise doesn't just contribute to our success - it defines it.
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
Key Responsibilities
+ Builds relationships with sellers to expand the product offering on Lowe’s Marketplace
+ Identifies trends and opportunities in the market, alongside merchant partners and competitive intelligence teams, to inform strategic decision making
+ Builds a roadmap to address seasonality and the associated operational timeline to ensure relevant assortment is live for key events (e.g. Spring, Halloween, Holiday)
+ Negotiates terms and agreements with sellers to ensure a favorable outcome for both parties
+ Partners cross-functionally with Merchandising, Digital Category Optimization, Marketing, Onboarding, and Support teams to align business goals and deliver a best-in-class seller and customer experience
+ Monitors competitor activity to identify best practices and differentiate our marketplace offering
+ Reports out to senior leadership and various stakeholders regularly on progress and strategic decision making
+ Analyzes performance data and continually tracks to KPIs to assess marketplace performance and categories with additional opportunity
+ Manages issue triage by working alongside the team of subject matter experts to promote understanding of broader omni-impacts
+ Continuously reviews, refines, and helps identify prioritization of the technology roadmap to drive new features and overall seller journey improvements
+ Leads a team in support of achieving the company’s mission. Manages performance and fosters an inclusive environment to help associates achieve their potential
Minimum Qualifications
+ Bachelor's Degree Business, Marketing, Project Management, Communications or related field
+ 8 years' experience in marketplace development or relevant experience
+ 8 years' experience in project management, product management, business analysis, program management or product marketing
+ 6 years' experience in external sales
+ 5 years' experience leading others directly or indirectly
+ 5 years' experience negotiating contracts and legal terms
Preferred Skills/Education
_*We encourage you to apply even if you do not have all the preferred skills or experience. *_
+ Master's Degree Business Administration or similar advanced degree
Your Impact
In this role, you will work alongside a team of managers, individual contributors, and technical and functional experts that have end-to-end business ownership over the growth and operational integrity of the marketplace channel within Lowe's online digital commerce. This role proactively identifies, vets, and optimizes existing sellers for Lowe's Marketplace. Additionally, this role will support the broader team with associated needs through a business lens leveraging insights and developing processes to improve the seller and customer journey. This leader works with cross-functional teams and interacts regularly with senior management to deliver team goals, seller goals, and organizational key performance indicators.
Shape the future of Retail Tech
As a Marketplace leader, you’ll get the opportunity to shape the future of retail technology under the leadership of one of Forbes Top 50 CIOs. You’ll also be leading a talented team who share your passion for innovation and excellence. Our halls are filled with brilliant minds from all walks of life who have the freedom to collaborate, explore their every curiosity, and build the future.
We'll put cutting-edge tools at your fingertips - from advanced analytics to the latest in retail tech. With these resources, you'll make decisions that don't just move the needle, they redefine the game. Your leadership will be the catalyst that propels Lowe's forward, strengthening our position as a Fortune 50 powerhouse and leaving a lasting impact on communities nationwide. Here, your expertise doesn't just contribute to our success - it defines it.
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
Key Responsibilities
+ Manage digital onboarding and assortment planning for Marketplace sellers by leveraging insights, competitive intelligence, and data analytics to grow and optimize product selection.
+ Work closely with internal teams—including merchandising, category optimization, marketing, onboarding, and support—to align on strategic goals and enhance both seller and customer experiences
+ Monitor KPIs, identify marketplace trends and category opportunities, and provide actionable insights to senior leadership to support strategic planning and decision-making.
+ Develop and manage seasonal roadmaps to ensure relevant, timely, and sustainable assortment updates for key sales events while maintaining marketplace standards and operational timelines.
+ Manage and mentor a high-performing team, foster an inclusive work environment, and help drive improvements to the seller journey by prioritizing features in partnership with onboarding and tech teams.
Minimum Qualifications
+ 8 years' experience in marketplace development or relevant experience
+ 8 years' experience in project management, product management, business analysis, program management or product marketing
+ 6 years' experience in external sales
+ 5 years' experience leading others directly or indirectly
+ 5 years' experience negotiating contracts and legal terms
+ Bachelor's Degree Business, Marketing, Project Management, Communications or related field
Preferred Skills/Education
_*We encourage you to apply even if you do not have all the preferred skills or experience. *_
+ Master's Degree Business Administration or similar advanced degree
Benefits
+ 401k with up to 4.25% match
+ Discounted Employee Stock Purchase Plan (15% discount of strike price)
+ Tuition-Free Education
+ 10-week Maternity/Parental Leave
+ 10% Associate Discount
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. #LI-81CLEE
_Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
Pay Range: $113,000.00 - $188,700.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
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