"Alerted.org

Summary The VA Northeast Ohio Healthcare System is recruiting for an Supervisory Medical Administration Specialist (Facility Director). The Supervisory Medical Administration Specialist (Facility Director) will function within the Kent Imaging and Infusion Clinic section in Community Outpatient Services. Responsibilities Provides lead administrative support to the Assistant Chief, COPS & Personnel Health Nurse Manager and Assistant Nurse Manager Provides oversight by monitoring administrative reports brining discrepancies, trends and outliers to the attention of the Assistant Chief, COPS Provides administrative support to all areas within the Community Outpatient Services (COPS), including scheduling, MISSION Act, recall, travel, community care outsourcing, etc. Responsible for coordinating, directing and assuring inconsistencies on reports are corrected and deadlines for completion of reports are met. Performs administrative work, which includes oversight and support as it relates to the daily operations in all Community Based Outpatient Clinics (CBOCs) Accounts for the running of the day-to-day reports of all outpatient care administrative programs Independently analyzes and evaluates the efficency of reports to ensure that the VHA goals and objectives are met if required inform the specific Assistant Chief, COPS & Personnel Health Nurse Manager and Assistant Nurse Manager that correction action is needed. Works to identify process issues and area for improvement Works independently to interpret any and all regulatory guidance establishing a strategy/ action plan and prepare a status report for review by the Assistant Chief, COPS & Personnel Health Nurse Manager and Assistant Nurse Manager Screens telephone calls and visitors Responsible for entering Light Electronic Action Framework (LEAF) Requests for new clinic grids or the inactivation of clinic grids. Blocks/opens clinic grids for when provider have been approved/cancel leave. Appropriates control systems are maintained to ensure due dates of reports or correspondence are met Ensures all administrative and clinical staff members are current on training and educational requirements necessary to perform job duties Maintain timecards are accurate for all employees in the respective TLs, and that time cards are submitted to certifying officials in a timely manner in order to meet payroll deadlines Provides technical and administrative supervision to a unit of administrative support staff. The incumbent oversees the daily operation of the unit, ensures that agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates. Performs work involving the collection, interpretation, analysis, and/or tracking of data and statistical information from diverse sources to develop process improvement strategies to be presented to upper management to increase effectiveness, efficiency, and all other outcomes for the outpatient Veteran population. Conducts daily survey and audits of entire physical facility plant and adjoining property. Insures all OIT equipment is functioning appropriately, informing the Personnel Health Nurse Manager and Assistant Nurse Manager and/or Assistant Chief of COPS of any issues/concerns. Performs Environmental of Care rounds weekly and makes recommendations. Attends meetings in the absence of the Assistant Chief, COPS & Personnel Health Nurse Manager and Assistant Nurse Manager, keeping them informed Reviews, suspends, and directs all incoming correspondence to Assistant Chief, COPS & Personnel Health Nurse Manager and Assistant Nurse Manager, including mail, fax and telephone messages Makes all necessary travel arrangements for the Assistant Chief, COPS & Personnel Health Nurse Manager and Assistant Nurse Manager Assembles necessary materials and provides them to participants prior to meetings and appointments Independently maintains calendar, prioritizes appointments and coordinates meetings Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday; 8am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administration Specialist (Facility Director)/ 93213-O, 93214-O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary/trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/08/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: To qualify for the GS-09: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Serving as a primary point of contact for a specific subject area; Collecting, compiling, organizing, and analyzing information to make determinations; Responding to requests or complaints from customers; Reviewing reports, documents, records, data, or other materials to verify completeness, correctness, consistency, compliance, or authenticity; Admitting clients/patients into programs; Monitoring programs, projects, operations, or activities; Monitoring others' work; and Using computer systems or applications to process data for determining entitlement of benefits. . OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed a masters or equivalent graduate degree or two full years of progressively higher-level graduate education leading to such a degree or an LL.B. or J.D., if related to the work of this position. (Transcripts must be submitted).. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond I have a combination of education and experience to qualify at the GS-09 level. This can be determined by adding total qualifying experience as a percentage of the required experience and education as a percentage of the total required. The total percentage must equal 100 percent. Only education more than the first 18 semester hours (i.e. beyond the first-year graduate level education) is creditable towards meeting the specialized experience requirement. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. To Qualify for the GS-11: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Serving as primary point of contact for a medical or business office for the public; explaining technical or other complex information orally relative to National directives and public laws governing eligibility for healthcare for patient access; identifying needs or problems associated with health care administration; processing administrative issues (i.e. consults, return to clinic orders, recall reports, financial assessments, insurance capture, patient registration, etc.); promoting a good working relationship with key individuals or groups; monitoring, maintaining, and updating data, records, or other information; reviewing reports, development of documents (i.e. Issue Briefs, correspondence, Congressional inquiries, etc.), records, data, or other materials to verify completeness, correctness, consistency, and compliance; notifying individuals of decisions, problems, or further actions needed; and maintaining a working knowledge of relevant laws, regulations, policies, standards, or procedures.. . OR, Education: Applicants may substitute education for the required experience. To qualify, you must possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related to the work of the position. (Transcripts must be submitted)... OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond must have have a combination of education and experience to qualify at the GS-11 level. This can be determined by adding total qualifying experience as a percentage of the required experience and education as a percentage of the total required. The total percentage must equal 100 percent. Only education more than the first 18 semester hours (i.e. beyond the first-year graduate level education) is creditable towards meeting the specialized experience requirement. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. You will be rated on the following Competencies for this position: Accountability Communications Decision Support Organizational Stewardship Interpersonal Skills Administration and Management Leadership Managing Human Resources Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: the work is primarily sedentary, although some slight physical effort may be required. Regularly involve long periods of standing, bending, and stooping to observe and study work operations in an industrial, storage, or comparable work area. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.