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Operations Program Manager
- Insight Global (San Jose, CA)
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Job Description
Insight Global is looking for an Operations Project Manager to sit onsite for Fintech company headquartered in San Jose, CA.
Pay Range: $50-$57
Key Responsibilities:
PMO Leadership: Establish and maintain processes to ensure seamless project management, coordination, and communication across multiple engineering teams and time zones.
Cross-Regional Collaboration: Work closely with stakeholders in the US, China, and India to align priorities, ensure accountability, and bridge cultural and logistical gaps.
Project Planning: Define project scope, goals, deliverables, timelines, and resource requirements collaboratively with regional leads and stakeholders.
Schedule and Milestone Management: Develop and regularly update project schedules, milestones, and deadlines while tracking progress and delivering reports to leadership.
Risk Management: Proactively identify and mitigate potential risks related to scope, budget, timelines, and interdependencies across teams.
Stakeholder Engagement: Act as the primary point of contact for internal and external stakeholders, ensuring clear and consistent communication and status updates.
Process Improvement: Evaluate current workflows and project management tools, identify inefficiencies, and implement best practices to optimize operations.
Document Management: Maintain accurate records, documentation, and status reports to ensure alignment and transparency across regions.
Process Improvement: Continuously improve the processes
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Bachelors degree in engineering, business, project management, or a related field; advanced degree is a plus.
7+ years of project management or operations experience, preferably in engineering or technology-related fields.
Proven success managing cross-regional or multinational teams, including familiarity with time zone coordination and cultural nuances.
Strong understanding of project management methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Confluence).
Ability to adapt to fast-changing priorities and contexts while maintaining a results-driven focus.
Excellent interpersonal, communication, and negotiation skills to work effectively across varying geographies, hierarchies, and cultures.
Strategic mindset with the ability to translate big-picture goals into actionable, measurable outcomes.
Analytical skills and attention to detail in managing budgets, timelines, and resource allocation.
Experience working with or for engineering teams on technical projects is a highly desirable plus. Familiarity with engineering workflows, design cycles, or technology development processes.
Fluency in English is required; proficiency in additional languages (e.g., Mandarin, Hindi) is a bonus. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
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