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NY HELP No

Agency Information Technology Services, Office of

Title Manager Information Technology Services 1 Infomation Security - 9356

Occupational Category I.T. Engineering, Sciences

Salary Grade 27

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $106898 to $131665 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 31 British American Blvd.

City Latham

State NY

Zip Code 12110

Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.Under the direction of senior leadership within the Office of Information Technology Services\Chief Information Security Office\Cyber Command Center, the incumbent will be a member of the team responsible for the creation and maintenance of standard operating procedures (SOP) and playbooks for use in the triage and analysis of a wide variety of security events and functions within the NYSOC. This team will work closely with both security architects and analysts to ensure the SOPs developed are properly aligned with the SIEM/SOAR functions to provide the most accurate response possible. This team will also be responsible for delivering training to analysts on how to best utilize the SOPs and playbooks.This position requires the incumbent to possess a solid understanding of the current cyber threat landscape, the tactics, techniques, tools, and procedures commonly leveraged, and the steps necessary to swiftly identify and contain a potential cyber threat. Additionally, this position requires an incumbent to act with a great deal of independence in alignment with agency and upper-level management strategic direction. Due to the nature of the work performed by the Cyber Command Center, this position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities as needed.Specific duties include, but are not limited to:• Participate in the development and maintenance of standard operating procedures (SOP) and playbooks for use in the triage and analysis of a wide variety of security events and functions within the NYSOC.• Serve as a subject matter expert on the analysis and response to a wide variety of security events received by the NYSOC.• Work with internal and client ticketing and knowledge base systems for Incident and Problem tracking as well as procedures. • Provide training, mentorship, and support to other NYSOC staff.• Plan and recommend modifications or adjustments based on testing results or system environment• Identify new use cases and playbooks that need to be developed based on incident reviews• Provide guidance and input on active projects to help identify and resolve issues/problems to ensure successful outcomes are achieved• Perform the full range of supervisory responsibilities

Minimum Qualifications Bachelor’s degree* with at least 15 credit hours in cyber security, information assurance or information technology and four years of information technology experience, including three years of information security or information assurance experience and two years at a supervisory level.* Bachelor's degree candidates without at least 15 course credits in cyber security, information assurance, or information technology require an additional year of general information technology experience to qualify. Appropriate information security or information assurance experience may substitute for the bachelor's degree on a year-for-year basis; an associate's degree requires an additional two years of general information technology experience. Experience solely in information security or information assurance may substitute for the general information technology experience.

Additional Comments Some positions may require fingerprinting. Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address [email protected]

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.