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Description

A busy and well-respected healthcare facility in Fairfield, Connecticut is seeking a personable and detail-oriented Medical Receptionist to serve as the first point of contact for patients and ensure smooth front-office operations. This is an excellent opportunity to join a compassionate team dedicated to providing outstanding patient care. If you are organized, customer-focused, and thrive in a fast-paced healthcare environment, we invite you to apply!

Key Responsibilities:

+ Patient Interaction:

+ Welcome patients in a friendly and professional manner at the front desk.

+ Check patients in and out of appointments and confirm essential information for accurate processing.

+ Phone and Appointment Management:

+ Answer phone calls in a courteous manner, respond to inquiries, and route calls to appropriate staff members.

+ Schedule patient appointments, manage cancellations, and assist with rescheduling to meet patient needs.

+ Administrative Tasks:

+ Verify insurance details and collect co-pays or outstanding balances.

+ Perform data entry, updating patient records in electronic medical records (EMR) systems accurately and promptly.

+ Coordination:

+ Collaborate with healthcare providers and office staff to ensure seamless communication and scheduling.

+ Provide assistance for medical documentation and administrative projects.

+ Other Duties:

+ Maintain a clean and organized reception area, ensuring it is welcoming for patients.

+ Assist with other office tasks as delegated by management or supervisors.

Requirements

Qualifications and Skills Required:

+ Education:

+ High school diploma or equivalent required.

+ Certification or coursework in medical office administration is a plus.

+ Experience:

+ 1+ year of experience as a receptionist or in a customer service role, preferably in a healthcare setting.

+ Technical Skills:

+ Proficiency with EMR systems (e.g., Epic, Cerner, or Workday) is preferred.

+ Familiarity with Microsoft Office Suite (Word, Excel, Outlook).

+ Organizational Skills:

+ Excellent multitasking abilities with strong attention to detail in managing patient information.

+ Communication Skills:

+ Strong verbal and written communication skills to interact effectively with patients, staff, and insurance providers.

+ Interpersonal Skills:

+ A caring and empathetic demeanor, focused on creating positive patient experiences.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .