• Support Engineer

    Robert Half Technology (Redmond, WA)


    Description

    We’re seeking a hands-on Support Engineer to join a dynamic team supporting the infrastructure behind cutting-edge R& D and testing environments. This is a lab-based, on-site role in Redmond, WA, ideal for IT professionals who enjoy solving technical problems, working with hardware, and maintaining systems in a fast-paced, innovation-driven setting.

     

    As a Support Engineer, you’ll be responsible for maintaining the physical and virtual infrastructure that powers development and testing workflows. You’ll triage support requests, manage hardware deployments, track inventory, and ensure systems are secure and compliant. Your day-to-day will include troubleshooting Windows systems, writing PowerShell scripts, performing lab checks, and documenting technical processes.

     

    Note: This is a full-time, on-site position requiring presence in the lab 5 days a week in Redmond, WA. Only candidates eligible to work in the U.S. on a W2 basis will be considered. C2C and third-party submissions will not be accepted.

    Responsibilities:

    + Triage and resolve support requests related to IT infrastructure and lab environments

    + Deploy, configure, relocate, and decommission lab hardware (servers, racks, cabling, consoles)

    + Perform system administration tasks using PowerShell and ensure security compliance

    + Conduct routine lab checks and troubleshoot infrastructure issues

    + Track and manage IT assets, ensuring accurate metadata and lifecycle documentation

    + Write and maintain technical documentation; analyze logs and datasheets

    + Monitor and report on security KPIs, including patching and compliance metrics

    Requirements

    + 4+ years of experience in IT support and incident management (Windows Server/Desktop)

    + 4+ years in IT operations, including hardware deployment and OS configuration

    + Experience imaging Windows Client/Server machines in a lab environment

    + Familiarity with PowerShell for operational tasks

    + Experience with Hyper-V, Active Directory, file shares, and basic networking

    + Strong inventory and asset management skills using datasheets or relational databases

    + Excellent written communication and documentation skills

     

    Nice-to-Have

     

    + Experience supporting Azure infrastructure and migrating cloud resources

    Physical Requirements

    + Ability to lift/move equipment up to 50 lbs

    + Comfortable working in a lab or data center environment (standing, cabling, basic tool use)

     

    Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .