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Meter Service Worker

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Meter Service Worker

Salary

$29.22 - $32.14 Hourly

Location

Employment Services, FL

Job Type

Full Time Regular UWUA

Job Number

7038-17

Department

Lakeland Electric

Division

CS-Field Svc-Meter Service 2071510000

Opening Date

07/18/2025

Closing Date

Continuous

FLSA

Non-Exempt

Bargaining Unit

UWUA

+ Description

+ Benefits

+ Questions

GENERAL DESCRIPTION OF CLASS

This is skilled field work involving the connection and disconnection of electric and water meters for utility service at the customer location. Work is assigned and reviewed by a Field Service Supervisor through conferences and inspection of reports and records.

ESSENTIAL FUNCTIONS

+ Makes water and electric power connections for new customers and restores same to customers paying delinquent accounts.

+ Turns meters on and off; reads electric and water meters; inspects and changes electric meters for maintenance/damage.

+ Keeps accurate records of all work performed; enters appropriate work order information into the computer when work is completed.

+ Disconnects service for delinquent accounts. Inspects meters for signs of tampering or bypassing. Assists in theft investigations and appears in court as ordered.

+ Turns circuit breakers on and off and repairs meter sockets as required.

+ Selects the proper meter for installation; installs meters; installs dual meter devices for test purposes; installs grounding devices or surge protectors.

+ Responds to emergency requests as required.

+ Maintains excellent public relations with customers and the general public.

+ May be required to work overtime, or alternate hours, as necessary for the efficient operation of the department.

+ Position designated as Mission Critical by Department Director.

ADDITIONAL FUNCTIONS:

+ May assist revenue protection investigator.

+ Performs related work as required.

QUALIFICATIONS (EDUCATION, TRAINING AND EXPERIENCE)

+ High school diploma from an accredited school or a GED.

+ One (1) year of experience as a meter reader.

SPECIAL REQUIREMENTS:

+ Must possess and maintain a valid driver's license at all times while in the classification.

+ Must be willing to maintain a valid telephone number.

KNOWLEDGE, SKILLS, ABILITIES

+ Knowledge of hazards regarding meter connection and disconnection.

+ Knowledge of the methods and procedures used to connect and disconnect electric and water service.

+ Skill in performing meter connection and disconnection safely.

+ Skill in reading various types of electric and water meters accurately.

+ Skill in recording information from meter readings accurately.

+ Skill in the use of small hand tools.

+ Ability to learn the geography and street locations of the City of Lakeland and read maps.

+ Ability to speak and hear clearly while operating a hand-held radio.

+ Ability to work outdoors in all types of weather.

+ Ability to operate City cars and trucks safely.

+ Ability to walk over all types of terrain to access meters.

+ Ability to maintain effective working relationships with supervisor, co-workers, other City employees, and the general public.

WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:

+ Requires physical work that involves walking most of the time, lifting up to 25 pounds regularly, and repetitive entries into an electronic meter reading device. Requires walking over uneven terrain, climbing stairs, stooping, stretching, reaching, crouching and bending over repetitively. Will require entering and exiting a City vehicle approximately 100 to 150 times a day. Exposure to hot/cold temperatures, adverse weather conditions, heights, bright/dim lights, intense sunlight glare, and wet, humid conditions may be encountered during job duties.

+ Job risks include contact with aggressive animals, insects, and reptiles and walking uphill/downhill in slippery, muddy conditions.

+ The job requires normal visual acuity, field of vision, hearing, speaking, color perception, and depth perception.

All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview, and/or any combination). Candidates selected for testing will be notified via email or telephone. Please check your e-mail and telephone messages regularly, including "junk" folders. Test times and locations to be announced.

The City of Lakeland is a drug free workplace. This position is considered a mandatory testing position, which is subject to pre-employment and random drug testing. All City of Lakeland positions are subject to reasonable suspicion drug testing. As a condition of employment you will be required to pass the pre-employment drug test in accordance with Florida Statute 440.102.

THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE

City of Lakeland

2024 Summary Sheet

Annual Leave

Annual leave is accumulated bi-weekly and based upon years of service as follows:

Annual leave may be taken as earned by employees hired after January 1, 1989. Employees hired prior to that date use annual leave within the calendar year following the year the leave is earned. All employees may carry over up to a maximum of twenty (20) days at the end of the calendar year. Regular part-time employees who work at least twenty (20) hours per week accrue annual leave at the rate of four (4) hours per month.*

Sick Leave

Sick rate is accrued biweekly based upon years of service and standard hour classification. Eligible for use as soon as earned. Regular part-time employees who work at least twenty (20) hours per week accrue sick leave at the rate of four (4) hours per month.

*NOTE: REGULAR employees with a working day other than eight (8) hours, please contact your supervisor regarding these policies.

Sick Leave Pool

Allows employees to receive sick leave benefits in cases involving catastrophic or long-term illnesses or injuries after all personal leave time has been depleted. Regular full-time employees contribute eight (8) hours and Regular part-time employees contribute four (4) hours on an annual basis. Employees must have completed one full year of service on or before December 31st of the calendar year enrollment; and have accumulated at least forty (40) hours of sick time (twenty (20) hours for Regular part-time employees). Participation in this program is voluntary.

For more information contact Amanda Kaiser at 834-8768

Family & Medical Leave

Federal legislation guarantees up to twelve (12) weeks per year off work under certain circumstances outlined in the policy manual. The employees must have been employed by the City for at least twelve (12) months and have at least 1,250 hours of service during the 12-month period before the requested leave. The City will continue its group life and health insurance for an employee on leave at the same level and under the same conditions that existed while the employee was working.

For more information contact Dawn Justice at 834-6038.

Pension Plan

Provision for retirement income requiring mandatory participation for full-time regular employees.

Defined Benefit Plan:

Plan C Employee 4.16%

Employer 15.66%

OR

Defined Contribution Plan:

Executives, New Hires aged 52 and older, and Fire/Police Recruits

Employee 8.5% or 11% per election upon hire

Employer 15.39%

Deferred Compensation 457 Plan:

A voluntary plan that is invested in mutual funds. The Employees' Pension Board performs the due diligence on the mutual funds. Employees may reallocate their account at any time.

Maximum contribution for 2025 is $23,500; employees age 50 or older can also add a "catch-up" amount of $7,500; employees age 60-63 can also add a "catch-up" amount of $11,250.

Additionally, a match of up to 5% of salary is offered by the City in Plan C.

Holidays

Twelve (12) holidays, includes one (1) personal floating holiday to be used at any time after three (3) months of employment and prior to the end of the calendar year.

Funeral Leave

Up to three (3) days off with pay due to death of an immediate family member (as defined in the policy manual). Up to four (4) hours off with pay may be obtained through supervisor approval to attend local funeral services of persons other than immediate family.

Jury/Witness Duty

Employees required to serve on jury duty will be relieved of responsibility for their regular work shift or portion thereof and receive full pay while serving. All fees received for such service may be retained by the employee. Employees subpoenaed to any civil or criminal court proceeding, which employee is not personally or monetarily interested, shall be paid as if engaged in regular work activities.

Military Leave

Allows for up to 240 hours in any one calendar year for annual military training without loss of pay or benefits for any employee in some type of reserve status for the United States Armed Forces. (see policy manual for additional information).

Maternity Leave

Refer to Family & Medical Leave for those employees who qualify. Others may take up to three (3) months leave of absence available upon approval of the Department Head. Employees may opt to utilize any combination of paid (sick or annual leave) or unpaid leave.

Leave of Absence Without Pay

Written requests are subject to approval by Department Head and City Manager or designee for less than ninety (90) days. Requests for more than ninety (90) days also require Civil Service Board approval for employees in a Civil Service classification.

Longevity Pay

Tuition Reimbursement

Program provides employees up to $2,500 per fiscal year (October 1 through September 30) for reimbursement of tuition of approved college, university, vocational, or correspondence classes upon completion with a grade of "C" or better in credit courses only. Full reimbursement is given for courses and fees, upon approval. The program does not include reimbursement for cost of books, supplies or other related expenses.

For more information, contact Melissa Yelnick at 834-6844.

Suggestion Awards

A program designed to provide a consistent and organized method for employees to submit and be rewarded for constructive ideas for improvement. Maximum award is $1000.

For additional information, contact Employee Engagement and Development at 834-6837.

Direct Deposit of Paycheck (refer to handout in new employee folder)

An account must be established with the institution of your choice prior to signing up for direct deposit.

Uniforms/Equipment

Uniforms issued at no cost to employees for those job classifications which require them. Equipment is issued to employees at either no cost or discounted cost depending upon job classification.

Parking

Free while at work.

Break Periods

Employees may be permitted two (2), fifteen (15) minute breaks during the workday. The time shall be at the discretion of the supervisor.

For Information on Health Insurance, Dental, Vision, and Life Insurance please contact Benefits at 834-6797.

For Information on Retirement Benefits, contact the Retirement Services Department at 834-8765 or 834-8797.

For Information on Firefighter and Police Officer Retirement Benefits, contact Foster & Foster at 239-333-4872.

01

Do you possess a high school diploma or GED from an accredited school?

+ Yes

+ No

02

Do you have one year of experience as a meter reader?

+ Yes

+ No

03

Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.

04

By clicking "Yes" below, I understand that all relevant work experience MUST be entered in the "Work Experience" section on my application. In addition, all current City of Lakeland employees must list all previous City of Lakeland work experience in the "Work Experience" section of the application. Failure to complete the "Work Experience" section will disqualify you from the application process.

+ Yes

+ No

Required Question

Employer

City of Lakeland, Civil Service

Address

500 N Lake Parker Avenue Lakeland, Florida, 33801

Phone

(863)834-8790

Website

http://www.lakelandgov.net/employmentservices