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Office Assistant 1 - Extra Help

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Office Assistant 1 - Extra Help

Salary

See Position Description

Location

Lane County Treatment Center, OR

Job Type

Extra Help (Limit 520 hours in fiscal year)

Job Number

202500217

Department

Health & Human Services

Division

HHS Lane Treatment Center

Opening Date

07/29/2025

Closing Date

8/11/2025 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

00

+ Description

+ Benefits

+ Questions

DESCRIPTION

Hourly Wage: $20 - $24

(Determined Based on Experience)

About the Position

Are you organized, detail-oriented, and passionate about making a difference in your community? Join the Lane County Treatment Center as an Office Assistant 1 (Extra Help) and play a vital role in supporting the behavioral health programs that serve some of our most vulnerable residents.

In this dynamic role, you'll be the first point of contact for patients—welcoming them, checking them in, scheduling future appointments, and helping them navigate essential paperwork. You’ll also support our dedicated team of clinicians and staff by answering and directing phone calls, scheduling meetings, maintaining electronic health records, scanning and faxing documents, and preparing insurance and billing reconciliation reports.

If you're ready to contribute to a mission-driven team, gain valuable experience in a fast-paced healthcare environment, and provide high-quality administrative support with care and compassion—we encourage you to apply today.

About the Division

The Lane County Treatment Center provides outpatient treatment for adults with opioid use disorder. We view drug involvement as a complex issue, and as such, we design each patient’s treatment, according to the individual’s own stated goals. We embrace a humanistic approach which honors a broad spectrum of treatment philosophies, from a more traditional abstinence based, disease model of addiction, to a harm reduction, adaptation model of drug involvement. We believe in treating the whole person, not just the drug use. The road to personal recovery is difficult on many levels and relapse is common and expected at various points along the way. We support each patient through their relapses, addressing their individual dynamics and relationship to the drugs they use.

We believe that patients benefit from our program by being involved in all aspects of their treatment, including treatment planning. We believe that all individuals with chemical dependence deserve to be treated with dignity and respect. We challenge the stigma often associated with drug involved individuals, and work to educate individuals, families, and the community to the underlying issues that lead people to abuse substances.

Schedule: Mondays 7:00am - 4:00pm and Saturdays 7:00am - 11:00am.

*This is a non-represented position*

*Extra Help employees may work up to a maximum of 520 hours per fiscal year beginning July 1, 2025 and ending June 30, 2026.

QUALIFICATIONS

Training:

+ Equivalent to the completion of the twelfth grade.

Experience:

+ One year of general clerical and office assistance experience.

+ An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.

Special Requirements:

+ This position is subject to a full criminal offender information record check.

+ Immunization record/TB test within 10 days of hire

Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

CLASSIFICATION DETAILS

Office Assistant 1 Classification Details (https://secure.neogov.com/v4/ui/classspec/detail/316912938f9f0470ae95b2b97c5dae9a)

SUPPLEMENTAL INFORMATION

Selection Process (https://www.lanecounty.org/government/county\_departments/human\_resources/talent\_acquisition/Selection\_Process)

Equal Employment Opportunity

Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

Strategic Plan

In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.

The 2025 - 2027 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.

Veteran Preference Information (https://www.lanecounty.org/cms/One.aspx?portalId=3585881&pageId=5143112)

Not benefits eligible.

01

IMPORTANT: Please ensure you have included all RELEVANT education, employment and experience in your application. To ensure compliance with Oregon Equal Pay laws, Human Resources will conduct a wage analysis based on the information you have provided in your application to determine the appropriate starting wage if you are selected.

+ I acknowledge I have provided all relevant education and employment history.

02

What is your highest level of education?

+ High School diploma or equivalent to completion of twelfth grade.

+ Associate's degree.

+ Two-years of technical certificate or coursework.

+ Bachelor's degree.

+ Master's or higher degree.

03

How many years of responsible clerical and office assistance experience do you have?

+ No experience.

+ At least one year of experience.

+ Two years of experience or more.

04

Outline how your education and work experience has prepared you to meet the needs of this position. Include your employer, dates of service, and responsibilities. (35 points)

05

Please list computer software with which you rate yourself proficient. Include the name of the software, frequency of use, and how you used the program. Be sure to include any experience with electronic medical records (EMRs) and your role in using it. (20 points)

06

Please describe your experience working with confidential medical or mental health records. Be sure to include any HIPAA-specific training that you have completed. (25 points)

07

The population we treat is frequently stigmatized and marginalized from the rest of our society. Please describe any experience you may have with this population and what you might do to assist patients in overcoming obstacles based on prejudice and alienation. (20 points)

Required Question

Employer

Lane County

Department

Health & Human Services

Address

151 W 7th Ave. (Charnelton Building) Eugene, Oregon, 97401

Website

https://www.lanecountyor.gov

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