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Position OverviewUnited Health Services is seeking a Mental Health Technician to support the care and safety of patients in our behavioral health units. In this role, you will assist with daily routines, monitor patient behavior, provide crisis intervention when necessary, and help maintain a safe, therapeutic environment. You’ll work closely with nurses, social workers, and other clinical staff to support individualized treatment plans.

The ideal candidate is compassionate, observant, and dependable, with a strong interest in mental health and patient care. At United Health Services, Every Connection Matters—join a team where your support and presence play a meaningful role in helping individuals on their path to healing.

Primary Department, Division, or Unit:

Memorial 5 Psychiatric, UHS Binghamton General Hospital

Primary Work Shift:

Evening Rotational

Regular Scheduled Weekly Hours:

32

Compensation Range:

$19.37 - $28.09 per hour, depending on experience

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Position Responsibilities

+ Monitors the physical status of patients and performs tasks that ensure physical well-being working with and under the direction of a registered nurse (e.g. clinical measurements, personal care, nutrition and hydration, specimen collection, shift rounding and escorting patients off site when necessary).

+ Ensures a comfortable and safe environment by encouraging patients to maintain tidiness and cleanliness of their personal space (assigned room) and the unit.

+ Ensures the availability of equipment and materials and monitors unit equipment for safe operation and storage.

+ Addresses self-care deficits in the personal hygiene and home-living skills of individual patients. Assists the patient in the development of these skills (i.e. role modeling/social skills/coping).

+ Documents and reports patient information as per policy.

+ Plans and initiates structured activities with patients in consultation with rehabilitation therapists.

+ Leads and co-facilitates the group process in an assigned group setting, upon successful completion of the specified training program and utilizes theory-based leadership in group therapy sessions as evidenced by completion of specific training and mentorships with lead staff.

+ Provides support and assistance to staff involved in ECT treatments (e.g.lifting/moving patients, set up of equipment, monitoring patient oral intake post procedure, and responding to hyperthermia crisis.)

+ Dependent upon experience, job performance, and years of service, the MHT may be designated to the role of “Primary Tech” under the direction of the RN. In this position the Mental Health Tech will work closely with an assigned Primary Nurse.

+ Under the direction of a Primary Nurse/Nurse Manager, may participate/hold liaison sessions with patients requiring continued psychiatric care while in the hospital.

+ Performs duties such as errands, covering telephones, monitoring activities and other limited tasks on the units

+ Performs other related duties as assigned.

Position RequirementsMinimum Required

+ Associate’s Degree in Applied Science in Human Services or 4 years of experience in a Mental Health related field or inpatient hospital setting and completion of Abnormal Psych within 2 years of hire.

Preferred

+ Bachelor’s degree in area with Human Service Focus

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Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

•Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

•Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

•A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.