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As a Product Analyst, you will play a critical role in supporting the strategy, development, and optimization of our patient support offerings. You will work closely with product managers, operations, data teams, and client-facing stakeholders to analyze performance, identify opportunities, and inform product decisions with data-driven insights.

This role requires strong analytical skills, attention to detail, and a deep understanding of healthcare workflows and compliance standards.

+ Product & Portfolio Analytics

+ Analyze product usage, operational performance, and patient outcomes across digital and service-based offerings.

+ Develop dashboards and reports to track KPIs such as time-to-therapy, patient retention, program adoption, and client satisfaction

+ Market & Client Insights

+ Support competitive analysis, market research, and client feedback synthesis to inform roadmap prioritization.

+ Assist in preparing business cases and opportunity assessments for new features or service enhancements.

+ Requirements & Documentation

+ Translate business needs into clear product requirements, user stories, and process flows.

+ Maintain product documentation, including feature specs, SOPs, and compliance checklists.

+ Cross-Functional Collaboration

+ Work with data science, engineering, and operations teams to validate hypotheses and support product experiments.

+ Partner with compliance and regulatory teams to ensure data handling and reporting meet industry standards (e.g., HIPAA, 21 CFR Part 11).

+ Performs other related duties as assigned by management.

Requirements

+ Bachelor’s degree in life sciences, business, data analytics, or related field.

+ 2–4 years of experience in product analysis, business analysis, or healthcare operations.

+ Experience in life sciences, healthcare, or patient services preferred.

+ Strong proficiency in Excel, SQL, and data visualization tools (e.g., Tableau, Power BI).

+ Familiarity with product management tools (e.g., Jira, Confluence) and Agile methodologies.

+ Excellent communication and documentation skills.

COMPETENCIES:

+ Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.

+ Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

+ Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

+ Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

+ Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

+ Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

+ Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.

+ Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

+ Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Benefits

+ Supportive, progressive, fast-paced environment

+ Competitive pay structure

+ Matching 401(k) with immediate vesting

+ Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.