• Patient Access Representative

    TEKsystems (Wallingford, CT)


    Job Posting: Patient Access Representative

    Location:

    + Training: 2 weeks on-site in Hartford, CT (85 Seymour Street)

    + Work Location: Full-time on-site in Wallingford, CT

     

    Workplace Type: On-site

     

    Schedule: Monday–Friday, 8:00 AM–4:30 PM or 8:30 AM–5:00 PM

     

    Job Category: Registrar / Patient Service Representative

     

    Employment Type: Temp-to-hire

    Overview:

    TEKsystems is partnering with a leading healthcare organization to hire a Patient Access Representative. This role begins with a 2-week training period in Hartford, followed by full-time work in Wallingford. You’ll be part of a fast-paced medical business office, handling over 100 calls per day, scheduling cardiology appointments, and ensuring a high level of service—especially for elderly patients who require patience and empathy.

    Key Responsibilities:

    + Answer high volumes of incoming patient calls

    + Triage calls to appropriate providers or testing departments

    + Schedule cardiology appointments and manage patient intake

    + Verify insurance and update patient registration records

    + Deliver exceptional service with a focus on patient experience

    Required Skills:

    + Customer service in a medical setting

    + Patient intake and registration

    + Medical scheduling and EMR systems

    + Experience in medical call centers or access centers

    + Ability to manage high call volumes professionally

    Preferred Skills:

    + Experience with triage

    + Strong communication and organizational abilities

    Work Environment:

    + Fast-paced, non-patient-facing medical office

    + 100+ calls per day

    + Team of 4 phone operators when fully staffed

    Pay and Benefits

    The pay range for this position is $19.00 - $20.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Wallingford,CT.

     

    Application Deadline

     

    This position is anticipated to close on Aug 11, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.