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Director, Sales Operations, Tom Ford Beauty,…
- The Estee Lauder Companies (New York, NY)
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Description
Key Roles & Responsibilities:
Monthly Stock & Sales Plan Management and LE Reporting
• Manage in⁃season monthly brand stock and sales plans by reviewing previous month actuals, re⁃projecting plan, and conducting analyses on inventory/sales to drive insights
• Build weekly ship plans for account based on monthly Stock & Sales plan and refresh weekly/monthly
• Discuss re⁃projected sales and receipt plan with retailer
• Monitor and report on gross shipments to plan to Head of Account & Sales Planning and Account Lead, identifying any risks and opportunities, calls out gaps to seasonal plan and proposes initiatives to close the gaps/further drive sales
• Develop monthly Latest Estimate
• Leads Account Specific Business Review sessions. Oversees and executes on specific action plans that follow to ensure the stakeholders are aligned and informed Order Processing
• Conduct weekly / bi⁃weekly call with retail buyer to understand OTB and any constraints ⁃ Conduct strategic analyses on top doors and top SKUs to identify sales opportunities and influence retailers' basic order, utilizing standard methodology and template for order recommendations
• Recommend initial and launch re⁃order quantities using analytics, review retailer submitted order to ensure it is within guidelines
• Develops orders that balance launch and basic needs and availability, ensures that order reflects seasonal sales spikes (e.g.Holiday)
• Reviews service levels, OOS and fill rates and use as input to order changes
• Ensure that orders reflect correct SKU assortment for accounts / doors
• Update the weekly shipment forecast
• Join appropriate field calls to stay current and anticipate ordering needs based on field activities Inventory Management
• Weekly review of Service Levels and evaluate any lost sales or SKUs with low WOS, address any issues and elevate to Head of Account & Sales Planning if needed ⁃ Seasonal review of performance metrics (e.g., ROQ, WOS, counter service levels, stock turn) with recommended retailer changes
• Oversee all account related inventory levels including phase⁃ins, phase⁃outs, discos, returns (customer and RTVs), DIFs, testers, inventory adjustments and markdowns, with particular focus on proactively minimizing returns and DIFs
• Oversee, communicate and execute return of goods on discontinued and post⁃holiday items and track in⁃season compliance Seasonal Stock & Sales Plan Development
• Proactively develops seasonal Brand Stock & Sales plan that supports category and inventory targets, including returns
• Leads meeting presenting Brand Stock & Sales plan with retail buyer and conducts needed adjustments based on feedback
• Negotiates Stock & Sales Plan with retailer seasonally as part of planning and then conducts monthly negotiations in season (see Monthly Stock & Sales Plan Management and LE Reporting)
• Calls out risks and opportunities to financial plan to Head of Account & Sales Planning Manage and fuel growth in the career path of a direct report
• Responsible for the career path of the Associate Planner of Sales and Account Planning
• Creates succession plans to actively review and develop the planner in all aspects of her career
Qualifications
•2+ years of related work experience
• preferably in retail/channel business development, account management or planning, consulting
•Outstanding quantitative and analytical skills, including deep knowledge of Excel
•Very strong problem⁃solving skills with demonstrated ability to synthesize large amounts of complex data into meaningful conclusions
•Ability to structure documents (e.g., PowerPoint presentations, business summaries) to effectively communicate with senior management
•Strong written, oral, and presentation⁃based communication skills
•Strong ability to work independently and manage one's own workstreams
•Demonstrated ability to work on several projects simultaneously and to thrive in a project⁃based environment with a closely intertwined team
•Excellent organizational skills, detail oriented and ability to multi⁃task
•Well⁃developed interpersonal and influence skills ⁃Four⁃year college degree or equivalent
Equal Opportunity Employer
It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].
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