"Alerted.org

At a glance

Position:PCAT

Primary Location:Knoxville (TN, USA), Tennessee, United States of America

Schedule:Full time

Date Posted:07/28/2025

Job Number:R2060574

Position Type:Regular

Workplace Type:Onsite

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Dowhas an exciting opportunity as aSenior Process Control Technicianlocated inKnoxville, TN!

About You and this Role

Dow Knoxville Operations is looking for a Senior Process Control Technician (PCAT), to support on-site activities related to the site network, software, hardware, and process automation systems. The PCAT provides preventative maintenance and 24x7 troubleshooting support for installed base systems. Minimizes plant downtime caused by process automation system failures, while providing services that are cost effective and sustainable. Develops knowledge of all current hardware, operating system software, networking systems and system software. Develops proficiency in a range of technical, operational, or analytical/scientific processes and procedures through job-related training and considerable on the job experience. Acts as an informal resource for team members with less experience.

Responsibilities

+ Provides care and troubleshooting of the process automation systems, and their associated networks and interfaces.

+ Provides corrective support in response to a system error condition or failure as the first point of escalation from the plant.

+ Performs predictive and preventative maintenance (PPM) and health checks on systems.

+ Participates in software and hardware upgrades.

+ Understands and follows all identified Dow Process Automation work processes, such as Problem Resolution and Request Management, S&OP Case entry, Engineering and Maintenance Asset database updates.

+ Completes small project work including system installation, configuration, design, and development.

+ Tracks and redeploys assets.

+ Provides training and knowledge transfer to plant system focal points, as well as other site support resources.

+ Interfaces with others in the Plant who support process control on troubleshooting and upgrades.

+ Monitors system diagnostics aligned with plan process control staff.

+ Participates in risk assessment when activities to the system are required.

+ Escalates issues to additional support resources and follow-ups, as necessary.

Required Qualifications

+ A minimum of a High School Diploma or GED Equivalent

+ A minimum of 5 years of manufacturing or operations experience

+ A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) proc

Preferred Qualifications

+ Associate's degree is preferred

+ 5+ years of manufacturing of operations experience

+ PLC troubleshooting experience

+ Delta B troubleshooting experience

Skills

+ Automated Systems- Technical ability to design, implement, and maintain automated systems

+ Process Automation - Programing, data analysis, workflow design and communication with an understanding of automation tools and project management

+ Systems Software - Including programing, operating systems knowledge, data structures and algorithms with an understanding of computer architecture and networking

+ Process Control - Ability to monitor, analyze and adjust processes to achieve desired outcome

Physical Demands

+ Essential functions of this position may require, among other things, that the employee use particular types of equipment -- such as on-site safety equipment that has specific weight limitations whereby the individual’s own weight, plus the weight of tools and other items and materials, must not exceed a certain threshold. (For example, some types of safety equipment may be rated for a maximum weight limit of 300 pounds total.) In the event a job offer for this position were (conditionally) extended and provides for a pre-employment medical examination, the individual will be appropriately evaluated regarding their ability to perform all essential job functions with or without reasonable accommodation.

Additional notes

+ No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process

+ Relocation assistance is not offered for this role

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

+ Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

+ Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.

+ Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.

+ Employee stock purchase programs (availability varies depending on location).

+ Student Debt Retirement Savings Match Program (U.S. only).

+ Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.

+ Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.

+ Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

+ Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

+ Competitive yearly vacation allowance.

+ Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

+ Paid time off to care for family members who are sick or injured.

+ Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

+ Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.

+ On-site fitness facilities to help stay healthy and active (availability varies depending on location).

+ Employee discounts for online shopping, cinema tickets, gym memberships and more.

+ Additionally, some of our locations might offer:

+ Transportation allowance (availability varies depending on location)

+ Meal subsidiaries/vouchers (availability varies depending on location)

+ Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visitingwww.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available onwww.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.