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Program Support Assistant (Administrative Assistant 2)

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Program Support Assistant (Administrative Assistant 2)

Salary

$49,400.00 - $72,612.80 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

26-00223

Agency

595 Iowa Department of Public Safety

Opening Date

07/28/2025

Closing Date

8/13/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Rusty Ringler ([email protected])

To Apply

Applicants are encouraged to attach a cover letter and resume within the NEOGOV application.

+ Description

+ Benefits

+ Questions

Job Description

The Iowa Department of Public Safety (DPS) is seeking to fill a position within the Program Services Bureau's Audit/ Certification/ Training (ACT) Team.

Organization Background:

The mission of DPS is to serve the people of Iowa by providing public safety services with leadership, integrity and professionalism through the core values of courtesy, service and protection. The Department is a statewide law enforcement agency and includes the Administrative Services Division, the Iowa State Patrol, the Iowa Division of Criminal Investigation, the Iowa Division of Narcotics Enforcement, the Iowa State Fire Marshal and the Division of Intelligence. The Department works in conjunction with federal, state and local jurisdictions of the criminal justice community to provide for the safety of persons living in, or traveling through the State of Iowa.

The Program Services Bureau is responsible for maintaining and providing services in four program areas within the department: Weapon permitting, Private security/investigation licensing, Uniform Crime Reporting (UCR) and Criminal Justice Information Systems (CJIS) Audit/Certification/Training (ACT) Team.

This position serves primarily in the bureau's Uniform Crime Reporting program. The UCR Program serves as the State's centralized crime data repository for data submitted by local law enforcement agencies across the state for inclusion in the FBI's annual crime data publication. In addition, the position provides other important support services to the other 3 bureau programs.

Uniform Crime Reporting Program Duties:

+ Monitors data submissions to identify cessation, disruption, or irregularities in crime data submission, and informs the UCR program manager of all identified cessation, disruption, or irregularity in crime data submissions.

+ Analyzes data entered into the DPS ICRIME System by local law enforcement agencies to ensure accuracy and that proper data elements are present under the guidance of the State's Uniform Crime Reporting program.

+ Provides training and instruction to law enforcement agencies in the proper entry of crime data elements related to FBI UCR and NIBRS (National Incident Based Reporting System) standards.

+ Provides UCR training to law enforcement academies to ensure proper identification of key data elements.

+ Reports DPS specific crime data monthly through ICRIME.

+ Maintains accurate records in the Master Charge Code Table.

+ Reviews Iowa Code to ensure proper crime data elements are applied. Collaborates with vendors to ensure accurate tech specs are implemented into Record Management Systems.

+ Assists the UCR program manager upon request with preparing publications, performing administrative duties, and coordinating relevant training sessions, meetings, and conferences.

+ Develops, maintains, and disseminates technical system resource materials to law enforcement agencies, system vendors, and other stakeholders.

+ Reviews state's homicide incidents to determine submission status and conducts regularly scheduled audits of law enforcement agency data submissions.

Audit, Certification, and Training (A.C.T.) Team:

+ Provides support to bureau's ACT Team by maintaining correct protection order entries in the IOWA System and assisting in collecting delinquent payments for Iowa System usage. Reviews and researches criminal background records for vendors, contractors, and DOM-DoIT employees who will be accessing DPS systems.

+ Works collaboratively with the Bureau Chief or CJIS Compliance Officer to determine eligibility for access based on DPS policy and FBI CJIS Security Policy.

Private Investigation/Private Security/Bail Enforcement Program and Weapon Permit Program:

+ Provides administrative support as needed by processing applications, reviewing criminal history background results, updating record management systems, and screening fingerprint card submissions.

The Department of Public Safety, as a State of Iowa Executive Branch agency, offers exciting benefits:

+ Health/Dental and Life Insurance

+ Paid time off - Nine paid holidays plus generous paid vacation and paid sick leave which begin to accrue on your first day of employment

+ Iowa Public Employees Retirement System (IPERS) defined benefit program

+ Employee discounts from a variety of vendors

+ Collaborative, creative, positive work environment

+ Paid opportunities for professional growth and development - including training, courses, and conferences

Additional Requirements:

+ Applicants must be able to pass through a background investigation conducted by the Iowa Department of Public Safety.

+ Applicant must receive NCIC certification within 6 months of hire.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

+ Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).

+ A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.

+ Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.

For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/AdministrativeAssistant2-00709-90709.pdf) .

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university with a bachelor's degree in any field? IF YES - How many months of experience do you have of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)?

+ I have not graduated from an accredited four-year college or university with a bachelor's degree in any field

+ Less than 12 months of the administrative support work identified

+ 12 months or more of the administrative support work identified

04

How many years do you have of a combination of post high school education in any field AND/OR full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)? 30 semester hours equals one year of experience.

+ I do not have any of the combined education and/or experience

+ Less than five years of the combined education and/or experience

+ Five years or more of the combined education and/or experience

05

Are you a current State of Iowa employee- executive branch? IF YES - How many months do you have of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa?

+ I am not a current State of Iowa employee

+ I do not have any experience in the classification of Administrative Assistant 1 for the State of Iowa

+ Less than 12 months of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa

+ 12 months or more of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa

Required Question

Employer

State of Iowa

Agency

595 Iowa Department of Public Safety

Address

215 E 7th St

Des Moines, Iowa, 50319

Website

https://dps.iowa.gov/

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