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Claims Specialist in Logistics
- Shell (Shell, ND)
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, Poland
Job Family Group:
Trading Jobs
Worker Type:
Regular
Posting Start Date:
July 29, 2025
Business unit:
Experience Level:
Early Careers
Job Description:
Shell Trading & Supply has a global portfolio of crude oil, refined products, LNG, chemicals, natural gas, electrical power, and CO2.
This particular role will be supporting the Trading and Supply business.
The key to becoming a successful Claims Specialist is to minimize the impact of cost claims and maximize the recovery of pursued claims.
We are looking for highly motivated people that are results-driven, work resiliently under pressure, and can demonstrate a passion for getting the best deal for Shell.
Commerciality, curiosity, attention to detail, and problems all come naturally to our ideal candidate.
If you have a track record proving that you are a quick learner, a good communicator, and strong at building relationships with your stakeholders - then we are looking for you.
In our team, you will:
+ Investigate the events of crude oil (or related products) claims and check the contractual agreement around costs.
+ Prepare product quantity, quality, and freight claims with third parties and stakeholders to maximize income while reducing costs paid out to prevent exposure for Shell.
+ Ensure timely recovery of claims and correct reflection of financial implications in trading systems.
+ Co-operate with global stakeholders (such as Oil Traders, Commercial Operators, Inspection companies, Legal team, Product Quality team, etc).
+ Negotiate claims to deliver value and retain profit.
+ Prepare monthly/quarterly reports and trend analyses.
+ Manage and monitor the sanctions process according to Compliance requirements.
+ Actively seek Continuous Improvement opportunities to save time and money and enable you to effectively shape your work.
+ Take responsibility for safety, compliance, and audit readiness.
Requirements:
+ University Degree level or equivalent work experience.
+ Exposure to working with global stakeholders and counterparties via remote communication.
+ Evidence of ability to identify the root cause of problems and generate/support creative solutions to those problems.
+ Inquiring and strong analytical skills to understand every detail of an Oil deal, its execution, and the technicalities around the operation.
+ Microsoft Excel skills at medium level.
+ Ability to read and interpret legal language would be an asset.
+ Experience in the industry, particularly in Marine/Terminal Operations, Oil Loss Claims, Quality claims, Refinery and Terminal Logistics, and/or Trading Contracts would be an advantage.
+ Hybryd Model of Work - 3 times per week from the office.
_If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply!_
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DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you’ll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
\#PowerYourProgress
Visit our careers site (https://www.shell.com/careers.html)
Shell has a bold goal: to become one of the world’s most diverse and inclusive companies, a place where everyone – from our employees to our customers, partners and suppliers – feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell (https://www.shell.com/who-we-are/diversity-equity-and-inclusion.html)
Shell is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy (https://www.shell.com/what-we-do/our-strategy.html)
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