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Details

**Open Date** 07/29/2025

**Requisition Number** PRN42670B

**Job Title** Assoc Dir, Ops & Logistics

**Working Title** Associate Director, Operations

**Job Grade** G

**FLSA Code** Executive

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

Monday-Friday on site support of staff and tenants. Office hours variable between 7am-6pm. 24/7 availability to assist Property Managers, Senior Engineer, and On-Call staff.

**VP Area** President

**Department** 01744 - Workplace Services

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** 95,000-115,000

**Close Date** 10/29/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

Develops and implements policies, programs and financial objectives for assigned departments in relation to functions pertaining to transportation, storage, vendor selection, distribution, or inventory control, as well as non-manufacturing operational policies, objectives and initiatives of large and multifaceted areas/departments within the University. Participates in preparing department budgets and in setting department goals. Ensures continuity and quality customer service between University departments and community.

The Real Estate Administration department manages ~1M square feet of office, clinical, lab (wet and dry), and vivarium space for University and third-party tenants. This position requires a strong background in building/facility operations, construction and employee relations.

Responsibilities

Essential Functions

1. Vendor management for facility services such as janitorial, landscaping, security, food services, etc.

2. Manage tenant relations over the Real Estate Administration portfolio including tenant meetings, survey development, website, report, help desk oversight, etc.

3. Research lease terms for managed properties work through others to ensure terms are met.

4. Develop and implement customer service, human resources and financial objectives for assigned departments consistent with the University’s goals and objectives.

5. Analyze customer complaints, concerns and suggestions and providing appropriate follow through to ensure superior customer service.

6. Manage departmental budgets, including operating and capital budgets, estimate budgetary requirements for special projects, and oversee purchases and inventory.

7. Administer new and existing department programs and services to internal and external customers.

8. Assume authority and perform functions of the department director in his/her absence.

9. Participate in department HR management including recruitment, performance evaluation and retention of staff.

10. Facilitate cooperative and collaborative relationships with the community and other institutions.

11. Authorize the purchase and implementation of new technology, resources and equipment.

12. Serve as part of the department management team providing leadership and guidance to other departmental employees.

13. Participate in development and interpretation of department policies to ensure compliance with University’s policies and regulatory requirements. May authorize exceptions to department policy and procedures related to assigned departments. Ensure compliance with Federal and state regulations.

14. Establish internal objectives and implement procedures to meet goals. Assist in setting department short and long-term goals.

Problem Solving

The problems and solutions encountered by this position vary depending on the area and structure of the department. This position frequently addresses problematic situations and often acts a mediator or a negotiator. A critical function for this position is drafting, reading, interpreting, and understanding commercial lease agreements, amendments, and addenda, as well as service agreements and contracts. It is crucial that the incumbent applies these skills and abilities to understanding the needs of the customers and determining what actions are appropriate from the Landlord’s perspective. The role requires critical thinking, data analysis, financial management, collaboration and communication.

Comments

The incumbent must be proficient in making daily operational decisions.

Minimum of five years experience in real estate, facility or property management preferred. Master’s degree in Business Administration or related area preferred.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, and talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree in Business or Public Administration, a related area, or equivalency (one year of education can be substituted for two years of related work experience) required; plus six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required. Master’s degree in Business Administration or related area preferred. This position is not responsible for providing patient care. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

**Type** Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.