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Req #: 248261

Department: HUSKY HEALTH CENTER

Appointing Department Web Address: https://wellbeing.uw.edu/husky-health

Posting Date: 07/29/2025

Closing Info:

Closes On 08/05/2025

Salary: $7,500 - $9,167 per month

Shift: First Shift

Notes:

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-contract-covered-exempt-20250130-a11y.pdf)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The Husky Health Center has an outstanding opportunity for a Husky Health Practice Manager to join their team.

The Husky Health Practice Manager is responsible for overseeing clinic operations, including human resources, communications, financial management, and quality assurance. Key responsibilities include managing staff scheduling, development, and performance; ensuring efficient clinic operations aligned with organizational goals; overseeing budgets and staffing models; and supporting quality care standards and regulatory compliance. This role emphasizes team building, proactive leadership, clear communication, and maintaining a supportive, professional work environment.

DUTIES AND RESPONSIBILITIES:** **Human Resources Management

+ Works with supervisors and leads to direct the activities of staff within the clinic. Plans and schedules work coverage for employees, ensuring adequate staffing to meet the clinic's needs.

+ Ensures employees understand their responsibilities, authorities, and accountabilities. Promotes the retention of quality staff.

+ Maintains competent employees through orientation, evaluation, feedback, continuing education, competency standards, and formal disciplinary processes.

+ Maintains staff time and payroll records in Workday.

+ Support employee development through coaching, performance feedback, and identification of internal growth opportunities. **Communications & Operations**

+ Implement programs, systems, and services that support Husky Health policy and strategy decisions.

+ Regularly monitor performance against goals and take corrective action as needed in collaboration with the Operations Director and Human Resources Manager.

+ Oversee the implementation of operating procedures, practice management systems, and standard work processes that support clinic operations.

+ Provide leadership and direction to clinic employees in line with organizational goals and objectives.

+ Promote team building by organizing regular team activities, fostering open communication, encouraging collaboration, and creating opportunities for team members to develop trust and rapport.

+ Ensure timely, transparent communication to staff regarding policy changes, operational updates, and organizational priorities.

+ Maintain a visible leadership presence in the clinic and foster a culture where staff feel heard, respected, and supported. **Planning and Financial Management**

+ Communicate organizational information to and from clinic staff, physicians, and Advanced Practice Providers (APPs), including clinic performance in benchmarked areas.

+ Manage supply expenses for each clinical department.

+ Monitor clinic capacity issues and take action to resolve problems.

+ Develop clinic staffing models aligned with organizational goals and clinic needs, ensuring adequate staffing is scheduled.

+ Demonstrate proactive leadership in identifying issues, creating action plans, and holding teams accountable for follow-through **Quality Management**

+ Support the achievement of quality, service, and access standards.

+ Aim to quickly resolve patient complaints and concerns about care and service while ensuring patient satisfaction.

+ Prepare for, maintain, and comply with accreditation and regulatory standards; incorporate regulatory updates into practice. **MINIMUM REQUIREMENTS**

+ A bachelor's degree or equivalent combination of education and experience producing comparable knowledge and abilities.

+ Three to five years of supervisory experience or equivalent in a healthcare setting. **Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration** **DESIRED QUALIFICATIONS**

+ Washington State Certified Medical Assistant

+ Master's in Healthcare or Business-related degree

+ Prior experience as a clinic manager or comparable position

+ Experience with Epic electronic medical records and scheduling

+ Experience with UW Medical Center and/or UW Primary Clinics

+ Knowledge and experience with the UW HR system/processes

+ Ability to work independently and with minimal supervision.

+ Capable of handling multiple tasks in a dynamic environment and addressing various issues and evolving situations daily.

+ Requires strong critical thinking skills to support effective decision-making and problem-solving.

+ Must demonstrate attention to detail to ensure accuracy in documentation, scheduling, and compliance.

+ Strong communication and interpersonal skills are essential for working with staff, providers, and patients. **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.