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Req #: 248406

Department: FINANCE, PLANNING, AND BUDGETING

Job Location Detail: Hybrid- onsite 3 days a week

Posting Date: 07/29/2025

Closing Info:

Closes On 08/05/2025

Salary: $5,289 - $7,113 per month

Shift: First Shift

Notes:

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908\_a11y.pdf)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state, and around the world. UW employees bring their energy, creative problem-solving skills to their work and are dedicated to building stronger minds and a healthier world. UW is Committed to attracting and retaining a diverse staff, your experiences, perspectives, and unique identities will be honored at the University of Washington. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

Finance, Planning, and Budgeting (FPB) encompasses the major central financial, planning, analytical, and budgeting functions for the University of Washington, including:

• Finance & Budget Strategy

• Institutional Analytics & Decision Support

• Policy, Planning & State Operations

• University Business Services

The **_Shared Services Supervisor_** serves as a critical member of the FPB Central Shared Environment team, providing operational leadership within the Central Shared Environment (CSE) unit. This role supports day-to-day business operations, supervises staff, and acts as backup to the CSE Manager to ensure uninterrupted service delivery.

The position plays an essential role in coordinating key functions across supported customer units that include, but are not limited to - Finance, Planning & Budgeting, Continuum College, External Affairs, Compliance and Risk Services, Evans School of Public Policy and Governance, and Intercollegiate Athletics – particularly in procurement, travel expense, reimbursement compliance, internal and external invoicing, accounts payable and accounts receivable activities, creation and approval of journal vouchers across supported units.

We encourage applicants to apply even if they do not feel they satisfy all of the skills listed below; we understand that it will take some time for the successful applicant to strengthen specific position skills where needed, to learn about the university systems, campuses, and vendor collaborators, to develop a deep understanding of the FPB environment itself. You will join a supportive team that will partner with you in these efforts; we are an open, ethical, highly engaged, and collaborative community based on trust, transparency, and mutual respect. We believe in the importance of quality of life, embracing inclusion, making a difference, and having fun.

Responsibilities:** **Program Coordination & Business Process Oversight

• Administer key business processes such as procurement, travel, expense, reimbursement compliance, internal and external invoicing, accounts payable and accounts receivable activities, creation and approval of journal vouchers across supported units.

• Track timelines, progress, and deliverables using reporting tools such as Workday, and Excel

• Ensure operational alignment with policy requirements and audit standards

• Serve as a point of contact for internal customers and external partners, promoting responsive and professional communication

• Facilitate cross-functional collaboration across units to support integrated service delivery

• Provide timely updates, status reports, and recommendations to the CSE Manager and leadership

• Ensure compliance with university policies, financial regulations, and service-level agreements (SLAs)

• Contribute to documentation of standard operating procedures and internal training guides

• Identify opportunities for workflow efficiencies and propose innovative solutions

Supervision & Team Development

• Supervise assigned staff within the CSE unit, including task management, training, and evaluation

• Foster a collaborative and inclusive environment that reflects service excellence

• Coordinate onboarding/offboarding and manage resource needs for the team

Operational Support & Leadership

• Provide comprehensive support to the CSE Manager for managing shared service activities

• Serve as backup during absences or high-demand periods to maintain operational continuity

• Oversee daily workflow assignments and monitor service delivery outcomes

• Lead escalations and coordinate resolutions for service-related issues

• Support the planning and execution of training efforts and departmental initiatives

• Assist in managing project logistics, tracking deliverables, and communicating timelines

• Contribute to documentation and post-project evaluations to support continuous improvement

• Other duties as assigned

Minimum Qualifications:

Bachelor’s Degree and two years of work experience in fiscal, accounting, or payroll experience

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Specific Position Requirements:

Demonstrated supervisory experience, preferably within an operations or administrative unit, with progressive responsibility in leading, coaching, and developing staff. Proven commitment to fostering leadership in others and ability to cultivate and create a culture of inclusion and equity across the team while supporting the overall culture of FPB

Experience working in a shared services or cross-functional team setting.

Proficiency with tools such as Workday, Excel, and related reporting platforms.

Ability to make change and the adoption of new processes and methodologies

Ability to work independently and exercise decision-making authority

Strong organizational skills to delegate, triage, and prioritize workload

High attention to detail and the ability to learn and apply transaction verification policies across a range of financial activities

Desired Qualifications:

Familiarity with university – based financial, procurement, and compliance systems.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.