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Job Summary

Responsibility for processing the patient medical records in accordance with regulatory and accreditation standards.

Essential Functions

+ Retrieve patient medical records from nursing units upon discharge. Reconcile, prep, scan, index and QC per procedure.

+ Process requests for PHI from patients, hospitals, physician offices, insurance companies, auditors etc. Follows confidentiality rules, State and Federal laws. Validates the patient authorization form and works with various departments to gather a complete legal medical record. Processes subpoenas per protocol. Processes My Chart activation codes. Facilitates Release of Information requests using vendor software. Facilitates paper storage requests with storage vendor. Answers and reponds to phone calls accordingly.

+ Analyzes electronic health records for documentation deficiencies. Communicates with physicians regarding incomplete/delinquent medical records. Provides training to and assists physicians with the use of the electronic medical record. Monitor transcription queues, deficiency error queues, scan indexing queues and performs document troubleshooting and corrections. Reviews medical record for content and completion timeliness and compiles results for physician suspension and reports information to administrators.

+ Collects information for the completion of the birth certificates. Accurately and timely enters and uploads birth certificate and birth record information to the State of Michigan.

Qualifications

Required

+ High School Diploma or equivalent

+ 2 years of relevant experience

+ 2 - 4 years of office or healthcare experience

Preferred

+ Associate’s degree

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

+ Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

+ On-demand pay program powered by Payactiv

+ Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

+ Optional identity theft protection, home and auto insurance, pet insurance

+ Traditional and Roth retirement options with service contribution and match savings

+ Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal Oak

Department Name

Health Information Management Operations - East

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

80 hours per pay period

Days Worked

Monday - Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.