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A Day in the Life:

Tolls and Violations Analyst leverages data and technology to ensure the efficient and effective management of tolling operations, including processing violations, optimizing revenue collection, and identifying areas for improvement.

The salary for this role is $44K, commensurate with experience.

What You’ll Do:

+ Data Analysis: Analyzing toll system data, including transactions and identifying anomalies and issues.

+ Performance Monitoring: Monitoring and analyzing the performance of the toll system to identify trends.

+ Business Rule Analysis: Analyzing business rules and procedures (roadside and back office) to optimize revenue collection and minimize negative customer impact.

+ System Development and Support: Supporting the development and maintenance of monitoring tools and applications used for in-depth toll system analysis.

+ Reporting: Creating and revising reports for management regarding the electronic revenue program and toll collection activities.

+ Violation Management: Processing violations and associated documentation, investigating driver/client inquiries, and escalating issues as needed.

+ Collaboration: Working with various stakeholders, including clients, vendors, and internal teams, to achieve project goals and address issues.

What We’re Looking For:

+ Analytical and Problem-Solving Skills: Strong ability to analyze data, identify patterns and trends, and troubleshooting issues.

+ Technical Proficiency: Experience with tolling systems, electronic payment systems, and related technologies. Proficiency in Microsoft Office, especially Excel and Access. Knowledge of database concepts and potentially tools like Microsoft SQL and Oracle.

+ Communication Skills: Excellent written and verbal communication skills, including the ability to communicate technical concepts to both technical and non-technical audiences.

+ Attention to Detail: Meticulous approach to data analysis and reporting.

+ Relevant Experience: Experience in business/revenue collection operations, systems management, or financial analysis is often preferred.

+ Education: A Bachelor's degree in a relevant field preferred. Relevant experience may substitute for a degree.

+ Ability to collaborate with internal and external stakeholders across multiple functions and locations.

+ Flexible and adaptable; ability to work effectively in ambiguous situations

+ Results driven, ability to make decisions and help solve problems

+ Ability to drive process and organizational change.

+ Ability to work under minimal supervision with a goal-oriented mindset.

+ Ability to see the big picture and leverage critical thinking and decision-making skills.

+ Excellent organization, time management, delegation, and prioritization skills.

What You’ll Get:

+ Up to 40% off the base rate any standard Hertz Rental

+ Paid Time Off

+ Medical, Dental & Vision plan options

+ Retirement programs, including 401(k) employer matching

+ Paid Parental Leave & Adoption Assistance

+ Employee Assistance Program for employees & family

+ Educational Reimbursement & Discounts

+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

+ Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran