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Optician

Southwest Health

1 Positions

ID: 75728

Posted On 07/25/2025

Job Overview

Requirements

+ Must have a high school diploma, equivalent, or higher level of education.

+ Optical technical school training or equivalent and three years’ experience in the optical field preferred.

+ ABO Certification preferred.

Work Hours

+ We are seeking a full-time, 36 hours/week, Optician to work weekdays 7:30am-5:00pm.

Job Summary

The Optician assists customers with frames and lens selection; takes optical measurements (facial, P.D., seg. ht.); evaluates patient for assistance in lens design; verifies order; properly fits spectacles for patient; and makes fitting adjustments after sale.

Essential Job Functions & Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

1. Promotes the company in a courteous and professional manner at all times, and directs efforts to fulfill all patients’ optical needs, maximizing sales in the process.

2. Orders, labels and ensures that all frames are adjusted, cleaned, and arranged by brand in display racks.

3. Cleans, orders and prices all items (i.e. spec chains, magnifiers, half-eye readers, instant suns and lens cleaner kits).

4. Maintains supply inventories (cases, frame parts, etc.)

5. Files all delivered prescriptions neatly, in alphabetical order.

6. Keeps shop, reception, and optical area neat and clean

7. Rotates displays as needed

8. Performs reception, patient financial services, and optical record duties as appropriate.

9. Conducts patient history in manner and format required by optometrist or supervisor.

10. Assesses and records visual acuity.

11. Neutralizes and records spectacle prescription by the means of a lensometer, manual or automatic.

12. Educates patients on important aspects of eye care by explaining the principles of basic eye care and testing procedures being performed.

13. Ensures that all industrial frames are clean and accounted for.

14. Assists in dispensing contact lenses and frames.

15. Performs frame adjustments and repairs.

16. Monitors service levels from current lens labs and reports any decrease in service to Clinical Manager

17. Responsible for sending all weekly and monthly reports to the regional supervisor on a timely basis including invoice receiving report complete with all invoices, sent on a weekly basis, and daily transaction sheet, sent on a regular basis/

18. Responsible for efficiently managing his/her on site inventory.

19. Checks items in the optical area, including contacts, for expirations.

20. Maintains equipment in a preventative maintenance program (i.e. proper handling, care, cleaning, changing bulbs, batteries, etc.).

21. Manages patient complaints/problems.

22. Ensures that all company policies and procedures are followed; reports any discrepancy or change in policy to the Clinic Manager.

23. Adheres to Southwest Health’s value-based behavior standards.

24. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.

25. Performs other duties and responsibilities as requested or required.

Contact Information

Southwest Health

Attn: Human Resources

1400 Eastside Rd

Platteville, WI 53818

Phone: (608) 342-0993

Email: [email protected]

Fax: (608) 342-5015

We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.

Primary Contact

13894

Miranda Koch

HR Generalist, Human Resources

608-342-4796

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Location

Platteville, WI

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

PTO (Paid Time Off)

Qualifications

Education

High School/GED

Company ID

1250

Job REQ #

\# Positions

1

Start Date

20250725

End Date

20260531

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Southwest Health

About the Company

**Southwest Health** is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic, Eye Center, and rehab services facility in Cuba City, Darlington, and Kieler Wisconsin.

We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health’s fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience.

Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.