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Title: Senior Patient Care Coordinator-Vein Center

Org Unit: Interventional Radiology

Work Days:

Weekly Hours: 35.00

Exemption Status: Non-Exempt

Salary Range: $25.34 - $31.48

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

Under supervision, provides administrative and clinical care support for physicians, including taking patient vitals and facilitating patient flow throughout the office visit. This role also provides back-up coverage for front desk check-in and check-out functions and back end administrative functions as needed..

Job Responsibilities

+ Collects patient history intake forms and inputs patient data into the practice management system for physician review.

+ Accompanies the patient and the provider into the exam room.

+ Responsible for taking patient weight, heart rate and blood pressure.

+ Supports the physician who performs history, physical exams, minor diagnostic and therapeutic procedures.

+ Ensures cleanliness of exam rooms and sterilization of medical instruments. Ensures the instruments and equipment are gathered prior to patient entering a room.

+ Creates, starts and departs ImageCast appointments and pushes and verifies ultrasound study to PACS in order to transfer US images from Terason units to PACS.

+ Under the supervision/guidance of physician(s) performs the following on the Tersaon ultrasound units when requested: turns unit on/off, freezes images, moves calipers to take vein diameter measurements and vein reflux time and saves captured videos.

+ Labels syringes when asked by physician during patient appointment under direct supervision.

+ Under guidance, follows all patient/staff safety measures for laser use. Handles laser fiber/laser generator, enables/disables foot pedal for physician and may adjust power setting, following required verification checks and under physician supervision.

+ Provides back-up coverage for other staff members including administrative support to physicians and practice administration.

+ Verifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to appointment date. Facilitates the communication and collection of any fees due from patient.

+ Performs other related duties as assigned within scope of practice.

Education

+ High School Diploma

Experience

Bachelor's degree preferred.

Graduation from an accredited medical assistant or equivalent clinical training program is required.

Approximately 2 years of related experience in a patient-facing clinical setting desired.

Knowledge of medical terminology preferred.

Knowledge, Skills and Abilities

+ Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care).

Licenses and Certifications

Working Conditions/Physical Demands

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.