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Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

About Teledyne FLIR Defense

Join Teledyne FLIR Defense, where we're dedicated to safeguarding lives with cutting-edge sensing and threat detection technologies. Our arsenal includes advanced surveillance sensors, handheld devices, unmanned vehicles, lasers, and more solutions that increase operational effectiveness for warfighters, first responders, and search-and-rescue teams.

We're looking for passionate innovators eager to shape the future of the Defense industry. If you’re mission-driven to globally collaborate on life-saving solutions, we invite you to explore our current opportunities.

\#TeledyneFLIRDefenseJobs

Job Summary:

The selected candidate will be responsible for supporting our global ability to service and repair Teledyne FLIR product. The Remote Service Center (RSC) Coordinator will work closely with our global service centers and internal teams including company sales, service representatives, finance, and global trade compliance to coordinate a variety of remote service functions.

This position is located on-site at our Wilsonville, OR office.

Primary Duties & Responsibilities:

+ Document repair activity

+ Receive RSC requests and prepare ERP documents/trouble tickets related to processing return authorizations (RMA)

+ Update ERP with current status of repairs at RSCs

+ Document repair details in ERP upon completion

+ Assist in coordination of field service repairs performed by RSCs

+ Process purchase orders

+ Generate quotes for spare parts to RSCs

+ Receive, review, and process RSC material purchase orders

+ Coordinate with Planning and Shipping teams for the shipment of spare parts

+ Receive and enter purchase orders for maintenance and repair equipment

+ Provide updates to RSCs on the status of purchase orders

+ Track shipments throughout its entire process; service planning, export authorization, shipping, and invoicing

+ Process material exchanges (one-for-one swaps) for RSCs, as required

+ Receive, log, review, and submit RSC invoices to Accounts Payable for processing

+ Coordinate with Service Program Administrator to establish and update service equipment pricing

+ Review and update monthly RSC repair status reports

+ Participate in periodic RSC video calls

Global Trade Compliance:

+ Interface with GTC teams to ensure compliance with federal export regulations

+ Obtain all required license application paperwork from RSC

+ Review documents for completeness and accuracy

+ Monitor license validity throughout lifecycle

Job Qualifications:

+ Associate degree in business management or equivalent, preferred.

+ 5 years experience in sales administration or equivalent in the high-technology government, aerospace, and/or commercial and international industries, preferred.

+ Fluent in the use of Microsoft Office products

+ Experience with SAP

+ Excellent interpersonal, written, and verbal communication skills required

+ Demonstrated ability to work both independently and within a team environment

+ Detail oriented and ability to research and resolve moderately complex issues

+ Ability to work within a fast paced rapidly changing environment

+ Ability to plan and organize workloads under limited supervision

+ Sales administration/order fulfillment process experience a plus

+ Strong decision making and problem solving skills

+ Understanding of ITAR and BIS compliance (desired)

Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

\#FLIR

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ​

You may not realize it, but Teledyne enables many of the products and services you use every day **.**

Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.