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Dir Claims FL - CV06EE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Reporting to the Assistant Vice President of Errors & Omissions Claims, the Technology and Cyber Director will lead a claims team specializing in Technology and Cyber Claims for both large and small insureds and first- and third-party claims. This leader will also collect and analyze claims data and manage the watch lists, function as principal liaison with Financial Lines Underwriting/Actuarial teams for purposes of early flagging of new claims of interest, promotion of early identification/communication of coverage opportunities/gaps, identification of problem accounts, class-of-business issues, and jurisdictional developments. The leader in this role will become a resource for better strategic discussions on risk exposure, driving settlements and ensuring that coverage positions are consistently mirroring efforts to resolve cases in a uniform manner.

Responsibilities include (but are not limited to):

+ Promote consistency in risk analysis and reserving approach, and the sharing of claims-trend and industry-trend information with Senior Business Line Management on a cross-Financial Lines portfolio basis.

+ Efficient communication of jurisdictional nuances, event driven litigation, changes in controlling case law, regulatory and legislative changes, and judicial hellholes, to assist underwriting and claims in evaluating risks and drive profitability of the books of business.

+ Act as a subject matter expert in cyber claims, offering specialized guidance and insights to both external and internal stakeholders.

+ Coach and develop claims professionals to ensure they have the knowledge and skills to succeed.

+ Adopt a unified approach to line-specific Large Loss trend analysis.

+ Provide senior leadership with a guided view toward upcoming reserve increases on complex claims – act as “gatekeeper” on significant reserve increases.

+ Active participant on roundtables within the Financial Lines claims discussions, as well as representative to Underwriting and Actuaries.

+ Prepare and present Cyber Claims updates to Reinsurance partners during claims audits and treaty renewals.

+ Ensure high quality claim handling with respect to coverage, liability and damages analysis, litigation management, negotiation strategy and effective resolution.

+ Work with internal and external partners on matters related to coverage disputes.

+ Responsible for managing outside counsel and third-party vendors ensuring expense management and compliance with corporate claim standards and procedures, as well as all statutory, regulatory and ethics requirements.

+ Collaborate with top partners and thought leaders on current threat landscape and advise business partners on key industry issues and trends.

+ Partner with business leaders to market and sell the Financial Lines Cyber claims proposition.

+ Effectively communicate and demonstrate a thorough understanding of business vision and strategies and develop plans for achieving business goals.

+ Responsible for leading assigned projects and efforts in support of overall Global Specialty goals.

Qualifications:

+ Law degree strongly preferred; four-year College Degree required.

+ 7+ years of experience in Cyber and Technology claim space required.

+ 5+ years of Claims management experience with demonstrated leadership, organizational skills and a proven track record of success.

+ Candidates are required to have knowledge and experience handling all aspects of Cyber and Technology Liability claims, other Professional Liability and/or Financial Lines experience is a Plus.

+ Ability to represent Hartford Global Specialty and our Insureds’ interests in driving settlements and negotiating allocations is required.

+ Knowledge of mediators and defense and plaintiff counsel is a plus.

+ Experience with or time in private law practice or with coverage law firms and/or other carriers is a plus.

+ Excellent oral and written communication skills.

+ Exceptional analytical and problem-solving abilities.

+ Excellent negotiation, influencing, and advanced technical claim handling skills, including knowledge of insurance coverage issues in the Financial Lines context.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$147,680 - $221,520

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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