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Quality Specialist - Facilities Management
- Mayo Clinic (Rochester, MN)
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Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
Responsibilities
Deliver strategic and operational Business Consulting Services for Facilities Management focused primarily on Lean Transformation, Efficiency, and Compliance. Quality Specialist manages Facilities Operations transformation into Facilities Management (i.e. manage the Lean and Cultural Transformation Objective and any/all associated Projects) fostering and nurturing Facilities into a Lean based culture. Conduct qualitative and quantitative analysis in support of the development and delivery of strategic planning, performance management, and/or program evaluation. Apply business process transformation, quality improvement and systems engineering methodologies. Candidate will participate in a collaborative team environment, lead project teams through complex and ambiguous situations, develop timely solutions that effectively address business need, serve as a catalyst for change, and interact and maintain relationships with all levels of staff, including senior-level executives. Manages single threaded projects of minimal complexity to larger scale complexity. Accountable to manage project with approved scope, schedule and budget. Identifies, translates and applies pre-defined best practices on assigned projects. Directs and coordinates all aspects of project including other assigned resources (personnel, tools, etc.). Focus is on improving and refining processes. Responsible for data analysis, development of findings and recommendations, and presentation including solution/deliverable, development, and coordinating deployment of deliverables. Participates in development and implementation of improvement strategy Facilitates/Coaches improvement efforts to support Lean Transformation Develops and performs training related to improvement concepts. This position may require occasional travel to supported Regions (AZ, FL, SWMN, SEMN, Rochester, NWWI & SWWI). This position supports Mayo’s work from anywhere model and is managed accordingly.
Qualifications
Master's degree in management, industrial engineering, systems engineering, operations research, business administration, or health - related field with 2 years' experience to include several of the following areas; operations analysis, workflow analysis, staffing analysis, process engineering, electronic systems implementation, leadership, systems engineering, and project management with broad-based key institutional initiatives, **or** ; Bachelor's degree in management, industrial engineering, systems engineering, operations research, business administration, or health-related field and 5 years' experience to include several of the following areas; consulting, operations analysis, workflow analysis, staffing analysis, process engineering, electronic systems implementation, leadership, systems engineering, and project management with broad-based key institutional initiatives.
Additional Qualifications
General knowledge of core business consulting, processes and methodologies. Understanding of Facilities Services preferred, and proficiency in use of office and project efficiency tools (MS Excel, Word, Access, and statistical packages, etc.). Ability to gather and document project based functional user requirements knowledge and demonstrated use of process engineering implementation and execution methodologies and tools. Ability to work both independently and as part of a team. Strong oral and written communication and presentation skills. Skills Working knowledge of process improvement philosophies (Lean Management System -Leader Standard Work, Standard Work, Visual Management, and A3 Problem Solving), Plan Do Study Act (PDSA), Six Sigma and appropriate use of process improvement tools (e.g. Value Stream/Kaizen Event Facilitation, 5S).
Exemption Status
Exempt
Compensation Detail
Compensation range is $76,731.20 - $115,003.20 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday 8:00 am - 5:00 pm
Requires 1 day/week onsite in Rochester, MN
Weekend Schedule
NA
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Andrea Hansen
Equal opportunity
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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