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Job Description

Insight Global is seeking a Research Coordinator to join our team onsite with a large AR/VR client. The Research Coordinator (RA 2) will work closely with the multiple teams and internal stakeholders to implement new processes and procedures for Research Associates to follow. This person will train new team members and update/maintain technical documentation associated with the systems and subsystems. They will be responsible for managing and training team members on any changes to capture process. They will ensuring assets are ready, manage technical components that impact the process, run usability testing, and assist with the implementation schedule.

Additional responsibilities include:

Scoping/tasking out the ops changes/needs

Writing all new documentation

Training RA's on changes

Confirming RA's are following correct protocol Documentation

Keeping all Wiki pages up to date

Manage/organize the google drive folder for Ops

Keep all onboarding deep dive information up to date and assist with RA onboarding

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Bachelors Degree with at least 3 years of professional experience within some sort of project or research coordination.

Experience working with cross functional teams and internal stakeholders to implement changes to processes.

Experience mentoring peers and creating new training materials. This person will need to have proven experience giving feedback to team members to shape professional development.

Experience creating SOPs and/or project documentation.

Exceptional communication and organizational skills. Experience overseeing data collection efforts null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].