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Job Description

Our client is seeking a Licensing Coordinator to join their team.

This position requires working onsite in Alpharetta, GA Monday-Friday 8am-4:30pm.

Summary

This position is responsible for processing new unit/transfer in title and registration paperwork and processing annual renewals on existing fleet across multi states and branches in the US. Depending on state coverage may require additional processing for sales tax and/or personal property tax payments.

Essential Functions

Create state paperwork needing to procure title and registration on new or transfer in units. Coordinate any other needed documents with domicile shop such as weight slips, Vehicle Identification Number (VIN) verifications etc. Accuracy of paperwork submitted for titles and registrations to state and/or federal agency is especially important when procuring license and title. Information must be accurate when submitting as VIN#s, make, model and year are essential to ensure legalization of the vehicle.

Upon receipt of renewal notices from state: open, sort, prepping renewal docs, submit for review. Subsequently processing annual renewals for existing equipment. 100% compliance of timely renewals, incurring zero penalties and only renewing active vehicles. Receipt of renewal documents delivered to shops allowing two full weekends to install prior to expiration.

Provide support to internal and external customers to answer questions regarding the status of license and permits for their respective state(s).

Input payment information into system complete with receipts and unit breakdown for fees remitted.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Three (3) years or more customer service experience preferred

MS Office Suite - Excel, Word, PowerPoint, Outlook and Teams. (Excel knowledge to include VLOOKUP's, pivot tables, working with large amounts of data) intermediate required

Ability to quickly respond to changing assignments, work settings and priorities

Ability to quickly respond to changing assignments, work settings and priorities while maintaining composure under pressure

Flexibility to operate and self-driven to excel in a fast-paced environment

Detailed oriented with excellent follow-up practices

Possess strong technical commercial vehicle licensing aptitude

Strong knowledge of commercial vehicle licensing & permitting process including obtaining credentials & billing processes

Capable of multi-tasking, highly organized, with excellent time management skills

Demonstrates problem solving skills

Ability to work independently and as a member of a team

Strong verbal and written communication skills

Ability to listen, write, and speak effectively Inform, explain, and give instructions

Process improvement experience of streamlining process flows, implementing change management and always striving for continuous improvement in daily processes

Ability to quickly respond to changing assignments, work settings and priorities

Flexibility to operate and self-driven to excel in a fast-paced environment null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].