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Data Center Technician - Office Administration, Mechanical & Electrical

Job ID

231259

Posted

29-Jul-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Data Centers, Engineering/Maintenance

Location(s)

Plano - Texas - United States of America

About the Role:

As the IT Data Center Technician, services within the Data Center environment. Serve as the first responder to investigate any issues or concerns related to the Data Center systems. Conduct general maintenance and housekeeping of the DCS IT services.

This role is part of the Critical and Specialized Services job function. This job function provides technical maintenance services in critical client environments such as Data Centers, Laboratories, Oil Rigs, Trade Floors, etc.

What You’ll Do:

+ Perform hardware (rack/stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing. Also, perform hardware decommissions and cable removal.

+ Coordinate DCS IT asset redundant power requirements with appropriate facilities staff. Ensure proper load balance and fail-over capacity to avoid cascading failures.

+ Prepare and coordinate incoming and outgoing shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received and processed.

+ Perform remote hands support for example power cycles, physical environment, and cabling inspections. Swap out failed components, do hardware upgrades, test copper and fiber cables, handle storage media, and enter troubleshooting commands.

+ Grant site access to vendors and/or escort 3rd parties requiring Data Center access for approved activities. Ensure their compliance with site standards.

+ Impact through clearly defined duties, and methods and tasks are described in detail.

+ Deliver own output by following defined procedures and processes under close supervision and guidance.

+ Carry out daily housekeeping checks of the data halls, and record findings.

+ Support Service Management and related processes (e.g., Service Request, Incident, Change) by creating, updating, approving, and closing associated assigned tickets.

+ Ensure that Method Statements and Risk Assessments are always prepared and used for all tasks ensuring safe work practices.

+ Follow basic work routines and standards in application of work.

+ Comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

+ Learn new technologies and expand and share this knowledge.

+ Communicate straightforward information and respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

+ Use existing procedures to solve straightforward problems with supervisor guidance.

+ Write routine reports and correspondence.

+ Assist with daily site inspections of all Mechanical & Engineering systems and technical equipment, including servicing and maintenance.

+ Ensure the site's environmental conditions provide a safe work environment.

+ React to Building Management System alarms, and complete emergency repairs as needed.

+ Work with third-party vendors, ensuring compliance with company-developed processes, procedures, and all applicable laws and regulations.

+ Alert management if subcontractor performance doesn’t meet all requirements per the Master Service Agreement.

+ Complete planned preventative maintenance (PM) and reactive maintenance on all equipment.

+ Check BMS for running and alarm conditions and respond to HVAC-related client problems.

+ Building walkthroughs, taking meter readings from UPS, PDU’s and utilities.

+ Provide fixes to facility and plant faults and defects.

+ Complete assigned work according to established processes and procedures. Follow all safety processes and requirements and ensure all regulatory requirements and quality standards are met. Conduct routine quality checks for comprehensive maintenance records.

+ Complete all required training to ensure successful completion of all job-related responsibilities.

+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

+ Impact through clearly defined duties, methods, and tasks are described in detail.

+ Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

+ High School Diploma or GED required; Associates Degree preferred. Management Information Systems, Business Management or a related field.

+ Accredited training in the installation of copper and fiber structured cabling systems, preferred. Previous experience using Remedy, DCIM tools and BMS systems preferred.

+ Knowledge of the Data Center environment, and the working restrictions of these environments.

+ A good understanding of fault diagnostic techniques including the use of handheld test equipment.

+ Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Ability to work shifts that may include weekends and holidays

+ Must be able to Meet the physical requirements of this role.

+ To effectively present information to an internal department, client, management and/or colleagues.

+ Ability to follow basic work routines and standards in the application of work.

+ Communication skills to exchange straightforward information.

+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

+ Strong organizational skills with an inquisitive mindset.

+ Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

+ Basic knowledge of financial terms and principles required..

+ Ability to lift up to 50 lbs.

Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons include: U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)