• Director, Professional Services - US Federal,…

    Amazon (Herndon, VA)


    Description

    AWS is seeking a Director of Professional Services (ProServe) for our U.S. Federal customers. In this role, you will implement a strategy that drives long-term, transformational impact for our Federal customers and partners. You will be responsible for leading a team of sellers focused on our Federal accounts.

     

    Your customers will include all branches of the US Federal government, civilian agencies, the Department of Defense, federal system integrator partners, and national security customers. You will also oversee our global aerospace and satellite business supporting global commercial customers. You will be accountable for the ProServe Federal P&L and will collaborate with the sales team leaders to shape and close large enterprise commitments for all Federal customers across AWS.

     

    As Director of Professional Services for U.S. Federal you will grow the revenue through innovation, including the use of generative and agentic Artificial Intelligence technologies, and collaboration with our partners. You will build and develop diverse teams of leaders that drive customer outcomes using AWS services and solutions.

     

    This opportunity will enable you to develop strong relationships with our customer’s c-suite (CTO, CIO, CFO), and collaborate with the Federal Sales, Partner, Global Services, Business Development, and Solution Architect teams to build and sell new solutions that are transforming the industry.

     

    Key job responsibilities

     

    - Manage the Federal ProServe P&L against revenue and bookings targets

     

    - Integrate Global Services capabilities from Professional Service, AWS Managed Services, and the Enterprise Support Teams

     

    - Hire and develop a diverse team of Federal sellers and cloud architects

     

    - Responsible for the successful delivery of projects with our Federal customers.

     

    - Oversee the high-quality delivery of a variety of customized engagements with partners and customers in Federal accounts

     

    - Establish executive and technical relationships with key integrators (SIs), software vendors (ISVs) and managed services providers (MSPs) who are offering cloud-based IT services and solutions. Deliver joint engagements to help partners succeed in large, complex customer engagements using AWS

     

    - Implement effective delivery mechanism, including centralization, to decrease effort and increase speed for our customer achieving their business outcome

    Basic Qualifications

    - 15+ years sales experience with Federal agencies

     

    - 10+ years experience leading teams in the areas of IT sales, service management, cloud computing, or IT Strategy

     

    - Cloud/Consulting/IT advisory sales or services experience; credibility to sell complex transformational IT consulting engagements

     

    - Active Top Secret /SCI clearance

     

    - BA/BS degree

    Preferred Qualifications

    - MS or BS degree in Science, Technology, Engineering, and/or Mathematics field(s)

    - Sales responsibility of $0.25B+ in support of US Federal customers

     

    - Previous consulting/IT advisory services, delivery and implementation experience.

     

    - Track record of leading technical teams that deliver complex transformational IT consulting engagements with Federal customers.

     

    - Customer relationship management, executive presence, and collaboration skills.

     

    - Consulting practice leadership as manager of managers; led cross-functional project teams on large, high profile and complex delivery engagements.

     

    - Demonstrated ability to work in ambiguity and scale systems, processes, and teams across multiple lines of business and customers.

     

    - Previous experience in an organization that has built and/or sold solutions, products, or platforms.

     

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

     

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

     

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $241,200/year in our lowest geographic market up to $350,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.