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Permit Technician

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Permit Technician

Salary

$21.23 - $23.09 Hourly

Location

Houston, TX 77002

Job Type

Full Time

Job Number

36719

Department

Houston Public Works

Opening Date

07/29/2025

Closing Date

8/4/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Accepting Applications from: ALL PERSONS INTERESTED

Reporting Location: 1002 Washington Avenue

Workdays & Hours: Monday – Friday, 8:00 am – 5:00 pm*

*Subject to change*

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Under general supervision, performs a variety of paraprofessional support involved in the acceptance, review, and dissemination of a wide variety of building permit applications and documents. Provides information to customers on building permit requirements, plan review process, codes, ordinances and inspection procedures.

+ Processes and reviews various building permit applications ensuring all required documents are included in compliance with applicable regulations. Verifies contractors' business license and insurance coverage.

+ Submits completed permit applications and plans for plan review and inspection.

+ Records, logs, compiles and maintains various permit related files, data, documents, plans and reports.

+ Understands the functions of all sections of Building Code Enforcement and responds to customer questions on procedure, application requirements and status of permit application.

+ Recognizes permit system issues and submits Service Now Tickets and/or facilitates remedies.

+ Prepares and processes administrative documents requiring knowledge of the department's operations, policies, procedures, codes, regulations and ordinances.

+ Determines and calculates various permit and plan fees.

+ Performs other duties as required.

WORKING CONDITIONS

The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds. In the Houston Permitting Center, the position may require lifting of moderately heavy items, such as plans (up to 40 pounds).

This is a Houston Public Works Emergency Management position at the Tier III Level.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a high school diploma or a GED.

EXPERIENCE REQUIREMENTS

Two years of experience as a Permit Technician Aide or in customer service are required.

An Associate degree may be substituted for the experience requirement.

LICENSE REQUIREMENTS

None

PREFERENCES

Preference may be given to applicants with knowledge of the following systems: iPermits, PDox and ILMS (Integrated Land Management System).

Preference may be given to applicants with knowledge in researching using GIMS, HCAD and HAS.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None

However, the department may administer a skills assessment test.

SAFETY IMPACT POSITION: No

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

PAY GRADE 15

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6032.

If you need special services or accommodations 832-393-6032 (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Please select your highest level of education.

+ Less than High school diploma/GED

+ High school diploma/GED

+ Associate's degree or higher

02

Which describes your VERIFIABLE customer service or Permit Tech Aide related experience?

+ No experience

+ Less than 2 years

+ 2 years but less than 3years

+ 3 years or more

03

Select your amount of experience as a Permit Tech Aide.

+ No experience

+ Less than 2years

+ 2 years but less than 3 years

+ 3 years or more

04

Select the amount of experience you have working with the software application Integrated Land Management System (ILMS).

+ No experience

+ Less than 1 year

+ 1 year but less than 2 years

+ 2 years but less than 3 years

+ 3 years or more

05

Select the amount of experience you have working with the ProjectDox System

+ No experience

+ Less than 1 year

+ 1 year but less than 2 years

+ 2 years but less than 3 years

+ 3 years or more

06

Select the amount of experience you have working with iPermits.

+ No experience

+ Less than 1 year

+ 1 year but less than 2 years

+ 2 years but less than 3 years

+ 3 years or more

07

Please rate your experience using Microsoft Word.

+ No experience

+ Basic Microsoft Word: open, create, save and modify documents, format the documents for printing, using the printer menu to preview documents before they are printed and print the pages, change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

+ Intermediate Microsoft Word: using Mail Merge in Word to personalize business letters for an entire mailing list or creating posters and other graphics-heavy documents in Publisher, create mailing labels, insert footnote and end note, create bookmark, insert a cross reference to a bookmark, insert a link into a document, design and create a simple form, save form as template, enable revision tracking in a document, accept or reject revision, protect a revision from modification by others, compare two documents side by side, combine two documents into one, insert and delete a comment into a document.

+ Advance Microsoft Word: use mail merge to create documents, recipient lists, insert fields, prepare and existing list for use in mail merge, delete items that you have performed (copy chart and title and paste), replace check box with symbol, print out checklist and check the appropriate boxes, import subdocument, split document into two documents, create a table.

08

Please rate your experience using Microsoft Excel.

+ No experience

+ Basic Microsoft Excel: Open files and use page setup, enter, correct, and save data, use the menu commands, format cells, rows, and columns, understand navigation and movement techniques, use simple arithmetic functions in the formulas, access help, modify a database and insert data from another application, print worksheets and workbooks.

+ Intermediate Microsoft Excel: Create, modify, and format charts, use graphic objects to enhance worksheets and charts, filter data and manage a filtered list, perform multiple-level sorting, use sorting options, and design considerations, use mathematical, logical, statistical, and financial functions, group and dissociate data and perform interactive analysis, create and modify some Macro commands.

+ Advance Microsoft Excel: Customize the work area, use advanced functions (Names, VLOOKUP, IF, IS), work with Pivot Tables, use spreadsheet Web components, manage Macro commands: concepts, planning, operations, execution, modification, interruption, use personalized toolbars, perform some programming in VBA.

09

Do you have a Permit Technician or any other ICC certification?

+ No

+ Yes

10

Which languages do you speak, read and/or write fluently? (Check all that apply)

+ Spanish

+ Mandarin

+ Arabic

+ Chinese

+ I do not speak another language

11

Are you a current Houston Permitting Center employee?

+ Yes

+ No

12

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ Yes

+ No

Required Question