• Special Assistant (Lead Agency IT Coordinator)

    New York State Civil Service (Albany, NY)


    NY HELP No

     

    Agency Human Rights, Division of

     

    Title Special Assistant (Lead Agency IT Coordinator)

     

    Occupational Category I.T. Engineering, Sciences

     

    Salary Grade NS

     

    Bargaining Unit M/C - Managerial/Confidential (Unrepresented)

     

    Salary Range From $103870 to $131298 Annually

     

    Employment Type Full-Time

     

    Appointment Type Permanent

     

    Jurisdictional Class Exempt Class

     

    Travel Percentage 5%

     

    Workweek Mon-Fri

     

    Hours Per Week 37.5

     

    Workday

     

    From 9 AM

     

    To 5 PM

     

    Flextime allowed? No

     

    Mandatory overtime? No

     

    Compressed workweek allowed? No

     

    Telecommuting allowed? Yes

     

    County Albany

     

    Street Address Agency Building 1, 2nd Floor, Empire State Plaza

     

    City Albany

     

    State NY

     

    Zip Code 12220

     

    Duties Description The Special Assistant will serve as the Lead Agency IT Coordinator with the NYS Division of Human Rights. Duties of this position include, but are not limited to, the following:• Manage Relationship with ITS Acting on Behalf of Executive Leadership to Represent Priorities and Strategy of the Agency• Interface with ITS Dedicated Team (Deputy Commissioner for Technology and their designees)• Coordinate Agency Resources and Guide the Definition of Business Requirements for IT Needs and Initiatives• Prioritize and Filter Incident and Request Escalations from the Agency• Coordinate Agency Business Testers When Necessary for IT Maintenance and Severity 1 and 2 Incident Resolution• Coordinate IT Initiatives with Agency Resources such as: o Equipment Refresh o Onboarding and Offboarding Processes o Operating System Upgrades• Facilitate Communication with the Agency on IT Initiatives, Processes, Maintenance Notifications and Incident Response• Determine Agency Needs for ITS Site Consultations o Site Moves o Network Upgrades• Facilitate Agency Financial Approval of IT Expenses When Necessary• Represent Agency Needs in the IT Change Management Process• Participate in Project Governance o Assist with Project Intake and Prioritization o Ensure Completion of Business Cases, Demands, IT Investment Requests (ITIRs)• Collaborate with ITS to Validate Potential IT Solutions, Resolve Problems or Fulfill Business Needs

     

    Minimum Qualifications Bachelor's degree and seven (7) years of experience. Three (3) years of this experience must be in a managerial role.

     

    Additional Comments We offer a comprehensive benefits package, including:• Holiday & Paid Time Off• Public Service Loan Forgiveness (PSLF)• Pension from New York State Employees’ Retirement System• Affordable Health Care options• Family dental and vision benefits at no additional cost• NYS Deferred Compensation plan• Access to NY 529 College Savings ProgramPlease note that specific benefits and programs may vary based on negotiating unit, current contract, and length of State service.All people with disabilities are encouraged to apply.

     

    Some positions may require additional credentials or a background check to verify your identity.

     

    Name Human Resources / LB

     

    Telephone

     

    Fax

     

    Email Address [email protected]

     

    Address

     

    Street Agency Building 1, 2nd Floor, Empire State Plaza

     

    City Albany

     

    State NY

     

    Zip Code 12220

     

    Notes on Applying Please submit a cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Position Title & Vacancy ID number for which you are applying.