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Description We are looking for a highly skilled Insurance Credit Specialist to join our team in a long-term contract position. In this role, you will focus on resolving credit balances, processing insurance refunds, and investigating claims discrepancies. This is a fully remote opportunity that offers the chance to contribute to a dynamic team within the healthcare industry.

Responsibilities:

• Investigate and resolve credit balances by analyzing overpayments and determining appropriate actions.

• Review insurance claims to identify and address discrepancies, ensuring accurate resolution.

• Process refunds to insurance payers by verifying details and completing adjustments as needed.

• Utilize payer portals and communication tools to gather claims information and implement corrective measures.

• Perform root cause analysis to identify trends in credit balances and suggest improvements to processes.

• Collaborate with team members to ensure compliance with insurance billing standards and regulations.

• Maintain precise records of transactions and updates within internal systems and software.

• Share recommendations and insights during team training sessions to enhance operational efficiency.

• Leverage tools such as Outlook, Excel, and SharePoint to manage workflows and document activities.

• Communicate effectively with stakeholders to ensure timely issue resolution and alignment with organizational objectives. Requirements • Proficiency in accounting software systems and enterprise resource planning (ERP) tools.

• Strong knowledge of accounts receivable processes and cash flow analysis.

• Extensive experience with credit balances, insurance billing, and revenue cycle management.

• Familiarity with insurance claims, collections, denials, and reimbursements.

• Ability to perform root cause analysis and recommend actionable solutions.

• Skilled in using CRM platforms and other digital tools for workflow management.

• Understanding of health insurance industry standards and payer regulations.

• Excellent communication skills with the ability to collaborate effectively across teams.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .