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Description

Our client is a growing residential mortgage company focused on delivering personalized home loan solutions with top-tier service. They are seeking a reliable and detail-driven Loan Processor & Servicing Specialist to support both the front-end processing of home loans and the ongoing servicing of existing accounts.

Loan Processing Duties:

+ Manage residential mortgage loan files from application through closing (purchase and refinance)

+ Collect and review borrower documentation (income, assets, credit, insurance, etc.)

+ Order third-party services such as appraisals, title work, and verifications

+ Prepare files for underwriting and ensure conditions are cleared in a timely manner

+ Communicate with borrowers, loan officers, underwriters, and closing agents to ensure a smooth process

+ Ensure compliance with lending guidelines and investor requirements

Loan Servicing Duties:

+ Maintain accurate records for active loans, including escrow, payment history, and insurance status

+ Respond to borrower inquiries about payments, escrow adjustments, and loan terms

+ Monitor delinquent accounts and assist with outreach or resolution when needed

+ Process loan payoffs, modifications, and releases

+ Coordinate with accounting on payment application, reconciliations, and reporting

+ Ensure servicing activities meet all regulatory and compliance standards

Requirements

+ 2+ years of experience in loan processing, servicing, or both

+ Strong knowledge of residential mortgage products and regulations

+ Familiarity with loan origination and servicing platforms (e.g., Encompass, Black Knight, or equivalent)

+ Excellent attention to detail and organizational skills

+ Strong communication skills and a service-oriented mindset

+ Ability to manage deadlines and multitask in a fast-paced environment

+ Experience with FHA, VA, USDA, and conventional loans

+ Exposure to servicing compliance, escrow management, and payment reconciliation

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .