• IT Systems Specialist

    KPH Healthcare Services, Inc. (East Syracuse, NY)


    Overview

    **Scope of Responsibilities** : Work under general supervision. Relies on experience and judgment to plan and accomplish assigned tasks and goals

    **Job Summary:** Provide support to all divisions of the Kph organization through the configuration and support of employee facing hardware and software technologies.

    *This is not a remote position and will be based out of our Syracuse or Gouverneur, NY Office*

    Responsibilities

    Primary Job Duties:

    + Provide timely support of issues and questions utilizing the company’s ticketing system.

    + Procure, provision, configure, upgrade, repair, and maintain end user technology including:

    + PCs, laptops, tablets and peripherals

    + Point of sale hardware

    + Wireless handhelds and printers

    + Cellular devices including phones and hotspots

    + Maintain equipment depot to ensure requests are handled in a reasonable timeframe.

    + Configure and support a variety of applications in use throughout the organization.

    + Configure and support vpn, soft phone, and other tele-workforce technologies.

    + Ensure IT policies and procedures are followed and enforced for:

    + Asset tracking

    + Device encryption

    + Anti-malware protection

    + Multi-factor authentication

    + Patching of operating systems and applications

    + Other operational and security related processes

    + Analyze systems data to help ensure system conformance to standards.

    + Document standard operating procedures and system configuration standards to drive consistency.

    + Utilize scripting to efficiently deploy changes across multiple systems and platforms.

    + Provide off hours on-call assistance for urgent service affecting issues.

    + Responsible for completing all mandatory and regulatory training programs.

    + Perform other duties as assigned

    Qualifications

    Educational Requirements:

    + Minimum: AS Degree or higher in a technology related field.

    Experience

    + 2 Years experience servicing PCs and other technology listed above.

    Special Conditions of Employment

    + Drug Test

    + Initial and continuous exclusion and sanction/disciplinary monitoring

    + Valid driver’s license.

     

    Compensation

     

    $25.00 - $27.00 an hour

     

    The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

     

    KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

     

    Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/14343/it-systems-specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866)

     

    **Job Locations** _US-NY-East Syracuse | US-NY-Gouverneur_

    **Posted Date** _1 month ago_ _(7/1/2025 3:35 PM)_

    **_Requisition ID_** _2025-14343_

    **_\# of Openings_** _1_

    **_Category_** _Information Technology_

    **_Location : Location_** _US-NY-East Syracuse_