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Senior Field Operations Associate
- Stryker (Runnemede, NJ)
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Job Description Summary
Administers and operates the organization's warehouses, including processing, packaging and storage of supplies, materials and equipment. Accounts for all materials and supplies in the stores facilities; audits goods received into warehouse. Oversees receipt, storage and shipment of materials, and related reporting in accordance with established procedures. Prepares and coordinates schedules for shipping and receiving materials to control the flow of goods and regulate warehouse space. Ensures the effectiveness of operating procedures, space utilization, and maintenance and protection of facilities and equipment.
This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.
Who We Want
**Teammates.** Partners who listen to ideas, share thoughts and work together to move the business forward.
**Charismatic networkers.** Relationship-savvy people who intentionally make connections with both internal partners and external contacts. You will be the face of Stryker!
**Life learners.** People who want to learn, grow and develop within Stryker’s broad scope of opportunities. This is a company you can grow with!
**Self starter.** People who thrive in an autonomous work atmosphere. Go getter mentality.
**Customer-oriented achievers.** Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.
What you will do
Responsible for distribution of products/services for our representatives and customers to include: order entry, picking, shipping, tracking and usage. Additional accountabilities include: processing incoming orders for materials, merchandise, or services. Duties include informing customers of receipt, shipping, and delays; handling urgent requests and ensuring shipments are complete for delivery and processing returns. Responsible for accurate inventory tracking and record keeping, and optimizing warehouse inventory utilization.
+ Inspect products or materials for damage, defects, or shortages.
+ Check inventory records to determine availability of requested products.
+ Compile and inspect incoming/outgoing kits for compliance with specifications and usage.
+ Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
+ Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
+ Coordinate Drivers and routes - shipments, etc.
+ Assess product delivery choices.
+ Implement and support Quality initiatives throughout branch.
+ Use computers to enter, access or retrieve data.
+ Maintain account records, reporting and filing.
+ Process orders for products.
+ Confer with distribution, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace deliveries.
+ Investigate customer complaints.
+ Track service levels and problem solve any discrepancies.
+ Participate in on-call rotation schedule.
+ Manage inventories by tracking inventory records reflecting product movement, notifying departments when supplies of specific items are low, or when orders would deplete available supplies.
+ Work with internal resources for alternative product obtainment (e.g. loaner bank, other warehouses, consignments).
+ Set up and organize the warehouse for incoming and outgoing surgery shipments.
+ Organize, retrieve or place goods from/into stock received via multiple sources.
+ Keep records on the use and/or damage of stock or stock handling equipment, inventory for expiration dates, etc.
What you need
+ 3+ year Warehouse/Inventory Control/Professional experience in a demanding, fast-paced environment.
+ High School diploma or equivalent; or equivalent work experience
Additionally, you will need
+ Valid Driver’s license with good driving record.
+ Demonstrated knowledge of principles and methods for product or order fulfillment. This includes situational needs assessment, product usage, and inventory control systems and processes.
+ Demonstrated knowledge of mathematics and their applications.
+ Demonstrated phone skills; ability to maintain composure in stressful situations.
+ Demonstrated written and verbal communication skills.
+ Demonstrated computer skills (e.g. Outlook, Excel, Access, ERP, and Word).
+ Must have the ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed.
+ Must be able and willing to work successfully in a team environment.
+ Must have the ability to lift, push, pull and carry up to 50 lbs.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
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