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STGi is currently seeking a Business Office Manager to provide services at The William R. Courtney Texas State Veterans Home.

The William R. Courtney Texas State Veterans Home is located in Temple, TX. Our staff provides compassionate and specialized care to our nation's veterans. We focus on providing the best experience for residents and their families.

JOB SUMMARY: To contribute to the financial success of the facility by timely and accurately completing any analysis, documentation, communication or paperwork required to administer the resident trust fund, properly bill services, or process vendor invoices; optimizing cash flow through processes and procedures consistent with all applicable guidelines and regulations.

ESSENTIAL FUNCTIONS:

1. Operate within policy and procedure and state federal and local requirements

2. Coordinate BOM functions with other departments

3. Meet established daily weekly monthly deadlines

4. Compile and maintain accurate financial records

5. Stay informed of all local federal state requirements

6. Maintain accurate census in coordination with other departments

7. Handle all correspondence timely following policy and procedures

8. Verify accurate payer data on all accounts

9. Perform duties to ensure timely conversion to Medicaid

10. Immediately communicate correspondence from fiscal intermediaries and others

11. Communicate and work cooperatively with vendors supplies and contractors

12. Ensure timely deposits

13. Monitor bad debt level, avoid significant increase

14. Establish and arrange payment in absence of Admissions Coordinator

15. Secure information on residents’ financial status

16. Perform other duties as assigned

17. Act as billing liaison between STGi and residents or families

18. Maintain confidentiality of records

19. Complete monthly occupancy and death report timely

20. Serve on committees where applicable

21. Observe safety policies and procedures

22. Observe resident rights

23. Ensure timely/accurate re-certs of Medicaid benefits

24. Manage Patient Trust with Administrator

25. Monthly census dates for reconciliation of payers

26. Audit new admission files for completeness and accuracy

27. Process and submit all coded invoices to AP weekly

28. Perform manager on duty assignments

29. Maintain and manage checkbook on weekly basis

30. Ensure responsible parties understands STGi billing process

31. All private pay (includes applied income & co-insurance) collections at 99%

32. On hold unbilled claims are less than .25% of 3rd party (non-private) revenue and/or not aged greater than 30 days

33. Medicaid Pending A/R balances over 120 days do not exceed 25% of the total Medicaid pending A/R balance at end of month

34. Resident trust fund reconciliations are completed by the 5th business day of each month and State trust fund audits result in zero deficiencies

35. Utilize all position related software packages (example: PCC, SSI, etc.) on a daily basis adhering to all HIPAA privacy standards and Business Office policies and procedures.

Required Skills

REQUIRED EXPERIENCE AND SKILLS:

Two or more year’s prior experience in long term care as a business office manager required.

Required Experience

REQUIRED EDUCATION:

Associate degree in business or similar field or two or more year’s prior experience in long term care as a business office manager required.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

The physical demands and work environment described herein is a representative of those that generally must be met by a team member to successfully perform the essential functions of this job:

• This position primarily involves standing, walking, twisting, reaching, bending/stooping, pushing and pulling (typical weight of 5 lbs. and maximum weight of 10 lbs., approximately), and lifting (minimum weight of 5 lbs. and maximum weight of 10 lbs., approximately).

• The position requires repetitive finger movements as well as hearing and talking on the phone and in person.

• Must be able to continuously deal effectively with stress created by residents, multiple tasks, noises, interruptions, and work cooperatively as part of the health care team while maintaining a pleasant attitude.

DISCLAIMER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission.

STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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